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Service Management Industry Insights From Aptris
Businesses in virtually every industry have been increasingly called out for lackluster disaster recovery strategies, which has been illustrated and evidenced constantly by the vast volume of organizations that have closed their doors following a major adverse weather event.
In the past several years, healthcare providers in the United States have deployed a wide breadth of new technologies to keep up with the demands of the modern medical market.
Software-as-a-Service has been the most popular component of cloud computing since the market first began to gain notoriety, and all signs point to this segment holding on to the largest share for years to come.
The healthcare sector has been at the cutting edge of technological innovation and deployments in the past few years, while organizations in this industry have remained steely in the face of increased complexity and challenges that have been symptoms of rapidly evolving IT frameworks.
The average IT department has had to strike a balance between expedited technological deployments with sound and safe oversight procedures, which has been no easy task in the past few years.
Cloud computing has been one of the hottest technologies and markets in the global economy throughout the past several years, while organizations continue to purchase the various services at a quicker rate with the passing of each day.
The average business is now faced with managing a seemingly constant stream of new technological services, solutions, devices, services and more, as the digital economy continues to move full steam ahead.
This is the first part of an ongoing series in which we discuss the fundamental aspects of IT service management and delivery in the modern organization, as well as the common investments made by decision-makers to reach optimal working environments.
Cloud computing has remained in a central position when looking at the modern IT market, as the various solutions and services involved have helped to stimulate widespread advances in operational management procedures while facilitating the deployment of other initiatives such as mobility and big data.
ServiceNow has been pegged as one of the more disruptive forces in the cloud computing arena, releasing Software-as-a-Service and, more recently, Platform-as-a-Service products that have revolutionized the ways in which this technology can be used.