One of the biggest potential pitfalls health care mergers face is unexpected IT issues, which can lead to higher-than-projected costs.
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Aptris ITSM Industry Insights:
Cultural differences can have a major, negative impact if not addressed in the appropriate fashion. To that end, third-party assistance from a trusted expert in the field may prove essential.
Health organizations need to conduct thorough due diligence to assess and unify diverse IT systems and ensure effective IT service delivery.
Cyberattacks directed toward health care providers are becoming more common.
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About Aptris: With the joining of Ticomix and Anton Systems in March of 2013, Aptris brings together more than 15 years of experience in process consulting, training and implementation of leading ITSM solutions such as ServiceNow. Aptris has helped 350+ clients raise the bar for world-class Service Management solutions, delivering smarter processes and smarter tools.
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