(Indianapolis, IN) October 30, 2015 Ricardo Chavira, Aptris Senior Solutions Consultant, will be speaking at the EDUCAUSE 2015 conference at the end of the month. His training will be called, “Shoes for the Cobbler’s Children: Challenges for Today’s ITSM Program.” This session is for people who have already implemented ITSM initiatives and may be thinking about tools and processes to pull it all together. Let us show you how ITSM is enterprise resource planning for your business. Ricardo will be …
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(Chicago, IL) September 17, 2015, Aptris attended the Chicagoland HDI Chapter of World Wide IT Service & Support Management Professionals. The training was focused on, “Knowledge Management Best Practices within Service Management” by Rick Joslin, and “Utilizing Knowledge Management Practices to Continuously Improve Performance” by Valeria Hunter & Dr. Kate Elgayeva. Here are photos from the September meeting. About HDI Chicagoland Chapter: Since 1990, the HDI Chicagoland Chapter has provided a networking environment and learning forum for IT Service and …
(Rockford, IL) September 2, 2015 – Ticomix, Inc., parent company to Aptris, announces today that Craig A. Lewis has joined the company as Senior Adviser to the Executive Team. He brings to Aptris thirty-five years of successful sales and business operations leadership. Craig has held senior executive positions with such organizations as Hitachi, American Management Systems, and IBM, where he built one of the largest professional services portfolios in the United States. Most recently, he was Senior Vice President for …
(ROCKFORD, IL) August 11, 2015 — Aptris sponsored a ServiceNow User Group (SNUG) in Knoxville, TN, on July 29. It was hosted by the Regal Cinema Group at their theater-style corporate meeting facility and was attended by 37 ServiceNow users. The SNUG program was developed by the users, for the users to create a local ecosystem where ServiceNow customers gather together to share best practices. The ServiceNow global user group community consists of over 70 groups, with members from many …
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About Aptris: With the joining of Ticomix and Anton Systems in March of 2013, Aptris brings together more than 16 years of experience in process consulting, training and implementation of leading ITSM solutions such as ServiceNow. Aptris has helped 400+ clients raise the bar for world-class Service Management solutions, delivering smarter processes and smarter tools.
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