(ROCKFORD, IL) May 24, 2016 — Aptris is proud to announce that it has attained a CSAT score of 9.43 and is now a ServiceNow® Silver Services Partner. “We continue to see a strong trend of 9’s and 10’s on our survey scores as a result of our focus on customer success,” said Brian Huber, Aptris’ Vice President of Professional Services. “This has been a real team effort, with our services and account management teams working collaboratively with our customers to …
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The Aptris team is on the ground at the ServiceNow® Knowledge16® Conference in Las Vegas, Nevada with 11,000 other ITSM professionals from around the world. Come check out Booth #1214 and see how Aptris and ServiceNow® can take your organization to the next level! Spin Aptris’ Wheel of IoT for your chance to be an instant winner or even be entered into our Grand Prize Drawing! Even if you don’t win, you will get the chance to see some great examples of how …
(ROCKFORD, IL) May 4, 2016 — Aptris today announced it is a Silver sponsor of the ServiceNow® Knowledge16® conference, the largest gathering of IT professionals using cloud services for enterprise IT service automation. The conference happens held May 15th – May 20th at the Mandalay Bay Hotel in Las Vegas. Aptris will be in booth #1214. Sponsorship at Knowledge16 provides Aptris the opportunity to showcase their capabilities and service offerings designed to help ServiceNow customers get maximum benefit from the Service …
Many healthcare providers have started to turn to third-party IT service management providers like Aptris to overcome the modern challenges of medical technology deployments. Executives in the healthcare sector have been faced with highly complex and relentlessly novel challenges in the past several years, especially resulting from the progression of regulatory compliance and advancements in medical technology. While decisionmakers have likely been involved in the process of overcoming these challenges, the Service Desk and average IT department in a healthcare …
Higher Education Sector’s Service Management Transformation Organizations in virtually every industry have been challenged by a perpetual proliferation of new technologies and evolving consumer demands. In higher education, administrators have had to be exceptionally swift in their management of new services and IT environments, especially given the increasing volumes of enrollments across the nation. Whereas certain universities might approach novel IT as a challenge, disruption or threat, others are taking a proactive and advantageous view of the technology. The latter, …
The Ponemon Institute’s 2015 Cost of Data Breach Study highlighted just how costly data breaches can be in the health care sector.
One of the biggest potential pitfalls health care mergers face is unexpected IT issues, which can lead to higher-than-projected costs.
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About Aptris: With the joining of Ticomix and Anton Systems in March of 2013, Aptris brings together more than 16 years of experience in process consulting, training and implementation of leading ITSM solutions such as ServiceNow. Aptris has helped 400+ clients raise the bar for world-class Service Management solutions, delivering smarter processes and smarter tools.
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