Services

Aptris Services
ServiceNow experts, offering SmartStart for new projects, and AccelerateNow for existing systems.
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Products

Aptris Products
Aptris provides best-in-class Service Management products and solutions leveraging ServiceNow.
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Resources & Videos

Aptris Resources and Videos
Check out educational videos, demos, archived webinars, industry white papers and more.
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Upcoming Events

Aptris Upcoming Events
Find out about live events coming to your area plus upcoming and archived webinars.
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Aptris

Aptris ITSM Industry Insights:

Aptris Partners with NERCOMP and ServiceNow for HigherEd Focused SNUG

(ROCKFORD, IL) June 1, 2016 — Aptris, along with ServiceNow and NERCOMP, is sponsoring the first Higher Education ServiceNow User Group (SNUG) on June 7, 2016 in Norwood, MA. “For more than 15 years, Aptris has worked closely with colleges and universities and understand the unique service management challenges that they face,” said John Manna, Aptris’ Vice President of Sales. “We were excited when Karen Warren (Director of User and Technical Services , Wesleyan University) approached Aptris to collaborate on organizing and …

Aptris named Silver Services Partner with a CSAT Score of 9.43

(ROCKFORD, IL) May 24, 2016 — Aptris is proud to announce that it has attained a CSAT score of 9.43 and is now a ServiceNow® Silver Services Partner. “We continue to see a strong trend of 9’s and 10’s on our survey scores as a result of our focus on customer success,” said Brian Huber, Aptris’ Vice President of Professional Services. “This has been a real team effort, with our services and account management teams working collaboratively with our customers to …

Come Visit Aptris at Booth #1214!

The Aptris team is on the ground at the ServiceNow® Knowledge16® Conference in Las Vegas, Nevada with 11,000 other ITSM professionals from around the world. Come check out Booth #1214 and see how Aptris and ServiceNow® can take your organization to the next level! Spin Aptris’ Wheel of IoT for your chance to be an instant winner or even be entered into our Grand Prize Drawing! Even if you don’t win, you will get the chance to see some great examples of how …

Aptris Today Announced it is a Silver Sponsor of the ServiceNow® Knowledge16® Conference

(ROCKFORD, IL) May 4, 2016 — Aptris today announced it is a Silver sponsor of the ServiceNow® Knowledge16® conference, the largest gathering of IT professionals using cloud services for enterprise IT service automation. The conference happens held May 15th – May 20th at the Mandalay Bay Hotel in Las Vegas. Aptris will be in booth #1214. Sponsorship at Knowledge16 provides Aptris the opportunity to showcase their capabilities and service offerings designed to help ServiceNow customers get maximum benefit from the Service …

Managing Healthcare IT With ServiceNow and Aptris Whitepaper

Many healthcare providers have started to turn to third-party IT service management providers like Aptris to overcome the modern challenges of medical technology deployments. Executives in the healthcare sector have been faced with highly complex and relentlessly novel challenges in the past several years, especially resulting from the progression of regulatory compliance and advancements in medical technology. While decisionmakers have likely been involved in the process of overcoming these challenges, the Service Desk and average IT department in a healthcare …

The Future of Technology’s Impact on Higher Education Whitepaper

Higher Education Sector’s Service Management Transformation Organizations in virtually every industry have been challenged by a perpetual proliferation of new technologies and evolving consumer demands. In higher education, administrators have had to be exceptionally swift in their management of new services and IT environments, especially given the increasing volumes of enrollments across the nation. Whereas certain universities might approach novel IT as a challenge, disruption or threat, others are taking a proactive and advantageous view of the technology. The latter, …

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Aptris

About Aptris: With the joining of Ticomix and Anton Systems in March of 2013, Aptris brings together more than 16 years of experience in process consulting, training and implementation of leading ITSM solutions such as ServiceNow. Aptris has helped 400+ clients raise the bar for world-class Service Management solutions, delivering smarter processes and smarter tools.
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