Oct
26
Thu
Chicago, IL – NowForum @ McCormick Place
Oct 26 all-day

NowForum is a free, one‑day event where you can learn directly from the experts driving the future of digital transformation. You’ll hear inspiring keynotes and customer case studies, network with your peers, and discover innovative new ways to succeed at lightspeed.

Nov
14
Tue
The Journey to Limitless IT @ Gillette Stadium
Nov 14 @ 9:00 am – 4:00 pm

Experience Limitless IT Boston

At the Experience Limitless IT Summit, we will unveil the ServiceNow Intelligent Automation Engine that can help companies prevent outages before they happen, automatically categorize and route incidents, predict future performance and benchmark performance against IT peers.

By applying machine learning techniques and advanced predictive analytics on the Now Platform you can now leverage intelligent automation to help power your IT transformation.

Join us and discover how to:

  • Consolidate fragmented ITSM tools into a modern, single cloud solution
  • Radically simplify service delivery through end-to-end process automation
  • Drive new levels of collaboration and crowdsourcing to simplify IT operations models
  • Create a “consumer-like” user experience that your employees expect and your business demands
  • Leverage real-time analytics to resolve issues faster and enable data-driven decision making
  • Prepare for the next wave of disruption in IT ushered by Big Data and Machine Learning
  • Learn how everyone in your organization can build business apps at lightspeed
  • Diversity is more than just a buzzword—it’s a critical component of business success
  • Meet & Greet happy hour with Scott Zolak, Patriots Alumn and team radio announcer!
Nov
15
Wed
Chicago, IL – Interactive ITSM Workshop @ CDW Offices
Nov 15 @ 12:00 pm – 5:00 pm

Register Today »

Enterprise Service Management Workshop
Lauded by Gartner and Forrester Research as one of the best change management tools that align and increase trust within stakeholder groups involved in behavior, process and technology change programs. The workshop is used globally by executive teams within the Fortune 1000 organizations and government departments.

The interactive nature of the workshop provides a path for the participants to experience the effort of maturing an enterprise delivery system underpinned by process and supported by the appropriate technology. The approach focuses specifically on the processes and tools required to support a business need. The experience relates directly to ITSM, ERP, HR, FIN, CRM and branch support systems.

In-Room Dynamics
Participants are given roles in a sub-optimal business unit in which they have to respond to real everyday challenges and transform processes and underlying technology that meet the needs of the business. The event is fun, engaging, competitive and deeply insightful for a real world view of service management.

Nov
16
Thu
Rosemont, IL – ITSM Workshop @ Cisco Rosemont Office
Nov 16 @ 12:00 pm – 5:00 pm

Register Today »

 
Enterprise Service Management Workshop
Lauded by Gartner and Forrester Research as one of the best change management tools that align and increase trust within stakeholder groups involved in behavior, process and technology change programs. The workshop is used globally by executive teams within the Fortune 1000 organizations and government departments.

The interactive nature of the workshop provides a path for the participants to experience the effort of maturing an enterprise delivery system underpinned by process and supported by the appropriate technology. The approach focuses specifically on the processes and tools required to support a business need. The experience relates directly to ITSM, ERP, HR, FIN, CRM and branch support systems.

In-Room Dynamics
Participants are given roles in a sub-optimal business unit in which they have to respond to real everyday challenges and transform processes and underlying technology that meet the needs of the business. The event is fun, engaging, competitive and deeply insightful for a real world view of service management.

Dec
7
Thu
Waukesha, WI – One-Day ITIL Executive Overview @ CDW Office
Dec 7 @ 8:30 am – 5:00 pm

Register Today »

Our ITIL training courses are taught by expert instructors, bringing real-world experience you can use immediately.

  • Date: December 7, 2017
    Time: 8:30am–5:00pm (breakfast/lunch included)
    Cost: Complimentary*
    Location: CDW Offices / N19 W23993 Ridgeview Pkwy, Waukesha, WI 53188

What You’ll Learn:

  • Key concepts of ITIL
  • Practical guidance for applying ITIL to everyday IT situations
  • How to align with business, control costs, and improve IT service quality
  • Important principles for improving IT operations
  • Strategies to balance IT resources
  • Understanding how ITIL can facilitate Business-IT alignment
  • The role of technology and how to maximize its value
  • Upon completing this course, you will have a firm understanding of the objectives around the most important processes of ITIL’s five core publications: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.

Questions? Call us directly at (815) 847-3700.