Working with Leading Higher Education Institutions for More than 17 Years.
“We have been heavily involved…to accomplish our ITSM goals leveraging ServiceNow…Expertise, willingness to go the extra mile, and guidance have been critical to our successful implementation to date.”
–Project Manager from East Coast university
CDW Recognizes Key IT Challenges & Goals of Higher Education:
“…Great at listening to our issues, needs, and desires and working with us, as well as advising us on things we didn’t or wouldn’t necessarily know or understand. It was very helpful, above and beyond just implementing what we said, and made the whole experience better.”
–Project Manager from Midwest technical college
Get in touch with us to find out more!
It’s About Leverage.
Higher Education IT organizations are relied on to establish a high-tech reputation for the campus, which extends beyond simply providing high levels of service. Leading technologies and processes are key.
CDW’s ITSM programs are extremely comprehensive and can include:
IT Governance Risk & Compliance
“The engagement was well beyond what I was hoping to accomplish. Greg and Steve [CDW Advisory Services team members] were very professional and clearly understood the business implications and the larger picture. I would highly recommend their services.”
–Executive Sponsor from East Coast university
“Working with their team was a very pleasant project. Their development team was great and they were patient in helping us accomplish our vision.”
–Project Manager from Southwest college
Let’s Talk About Your Institution’s Vision and Goals.
More Higher Ed Resources from CDW
Higher education technology service organizations share many of the same goals, challenges, and opportunities, one of which is how to best represent the services they provide to their communities by means of the Service Catalog. With all they share in common, a model Service Catalog could be developed for the …
Higher Education Sector’s Service Management Transformation Organizations in virtually every industry have been challenged by a perpetual proliferation of new technologies and evolving consumer demands. In higher education, administrators have had to be exceptionally swift in their management of new services and IT environments, especially given the increasing volumes of …
Universities and colleges have not necessarily been the most commonly discussed organizations in conversations related to IT modernization and advancement, at least not from an operational management standpoint.
Higher education has been a hot topic of discussion in recent years, as concerns about an impending talent gap, a lack of qualified employees for skilled jobs and the ever-increasing cost of attending universities intensify.
Businesses in North America and abroad have aggressively pursued the BYOD trend, launching policies and adjusting IT asset management strategies to allow employees to use their personal smartphones, tablets and portable computers.
The higher education sector has been no stranger to significant financial burdens, as leaders are increasingly tasked with doing more with less from a technology standpoint.