Aptris Services Overview

The Aptris approach focuses on three pillars critical to business transformation: People, Process and Platform. Aptris’ core strength is our understanding of our clients’ business strategies, processes and culture and our deep experience working with IT and various Business Groups.

ServiceNow Implementation Services

At our core, we are process improvement specialists who bring a practical, accelerated approach to implementing effective processes and leading technologies.

expert design, implementation and configuration

As a leading ServiceNow Solutions Partner, Aptris offers SmartStart™ implementation packages providing quick time-to-value and fast results for new implementations. For existing ServiceNow users, our AccelerateNow™ programs drive continuous improvement, project assistance, coaching and more.

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SmartStart by Aptris

Implementing ServiceNow for the first time?

The Aptris SmartStart™ methodology is a cost-effective approach that leverages experience and proprietary tools to accelerate timelines and maximize results for new implementations.

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AccelerateNow by Aptris

Already using ServiceNow?

Aptris AccelerateNow programs are for existing ServiceNow users who are ready to expand their use of ServiceNow platform beyond their initial goals or across new business units.

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Advisory Services & ITSM Maturity Roadmapping

Our Advisory Services team combines proven methodologies along with experience and expertise to accelerate your organization’s ability to innovate and grow. We offer ITSM Maturity Roadmapping to take your team to the next level with an in-depth analysis of your organization’s ITSM maturity and expert guidance on what your journey should look like.

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Process Improvement Programs and ITIL® Training

The value of IT Service Management in the form of ITIL Best Practices has been proven time and again for IT organizations and their associated business entities. With the focus on IT-Business alignment, improved efficiencies and continuous service improvement, successful process improvement initiatives can transform IT and provide a foundation for success across all business areas.

Aptris offers unique Process Improvement offerings and educational programs focused on IT Service Management (ITSM) Best Practices, including Information Technology Infrastructure Library (ITIL). Our consultants and instructors are all ITIL Experts and have years of hands-on IT practitioner experience, enabling them to effectively intertwine theory and real life stories and scenarios.

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Reporting and Business Intelligence

Aptris provides the tools and expertise to help organizations create views of their data in ways that allow them to identify service management trends, assess inventories, workloads and assess SLA’s. But the real power is unleashed, when we move past reporting to include performance analytics and business intelligence. Learn more about how we can apply our expertise in Microsoft SQL Reporting Services, Crystal Reports and other leading technologies, to provide the vision management needs to make proactive, data-driven decisions.

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ServiceNow Application Development

Move beyond IT Service Management, consolidate legacy applications and establish a platform for creating new applications. By leveraging the core ServiceNow platform and CreateNow®, Aptris applies more than 16 years of Service Management experience to migrate legacy systems to the Cloud and accelerate new strategic development initiatives. Learn more about how the ServiceNow Platform can take process transformation beyond IT. With a Technology Review and Road Map for Consolidation, an Aptris Solution Architect will review applications that may be candidates for consolidation to the ServiceNow platform. Sunsetting legacy applications, along with their costs, both actual and hidden, can accelerate operational efficiency while driving down costs. Most compelling are the benefits attained from moving closer to a single platform.

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