ServiceNow Implementation Add-Ons

Add-on services from CDW that boost your ServiceNow Implementation.

A ServiceNow implementation is a major organizational undertaking, but we offer four specialized add-on services that, when paired with your implementation, make the transition smoother and more complete.

Consultant-Led Application Testing

User Acceptance Testing (UAT) for ServiceNow applications, facilitated by expert implementation consultants. Program highlights include:

  • Creation of test cases
  • Onsite kick-off with UAT group
  • Practical guidance for successfully conducting application tests
  • Management of the testing process
Consultant-Led Application Training
Consultant-Led Fulfiller Training

Consultant-Led Fulfiller Training

Aptris will conduct a series of training sessions customized to the organization’s ServiceNow implementation, explain how processes have been designed and configured, and how the end users will utilize the system. Program highlights include:

  • Training materials expertly assembled by a member of the project team who is familiar with the organization
  • Tailored training to accommodate specific roles and functions

Configuration Documentation

Detailed documentation of all configuration changes made by Aptris to your instance during the project. Program highlights include:

  • Summary of key components (tables, business rules, etc.) that were modified during the engagement
  • Details about your update sets
  • Documentation tied back to the Stories that were completed for ease of reference
Configuration Documentation

We’ve successfully solved complex challenges for hundreds of clients nationwide in dozens of industries. We hope to earn the chance to solve yours.

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