ServiceNow® Performance Analytics Fundamentals

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There are currently no classes scheduled.
Contact us to schedule a date for your organization!

Manage Performance Analytics for Improved Service Outcomes

2-Day, Online Course—Instructor-led and highly interactive. Learn best practices for using and administering the premium ServiceNow Performance Analytics application. This course is designed for ServiceNow Administrators.

ServiceNow Performance Analytics Fundamentals

A combination of course content and lab work will help you learn to:

  • Use Performance Analytics Visualizations, including: Scorecards, Dashboards, Time Series, Targets, and Forecasts
  • Explore the data structure
  • Manage Roles
  • Generate Automated Indicators
  • Create Manual Indicators and populate Scoresheets
  • Build Formula Indicators
  • Construct Breakdowns, Elements Filters, and Bucket Groups
  • Set up Data Collector Jobs
  • Work with Dashboards and Widgets

Price: $2,095 per student

There are currently no classes scheduled.
Contact us to schedule a date for your organization!

Questions? Call 815-847-3700.

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