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Service Management Industry Insights From Aptris
Regardless of which industry and organization might operate and compete within, one of the most difficult aspects of spend management in today’s economy is the control of IT expenditures.
The healthcare industry has undergone a variety of broad changes in the past several years, with new technology and regulatory compliance statutes having major impacts on everyday operations among organizations in this sector.
In the past decade, electronic medical records have likely been the most important technological advancement to hit the healthcare sector.
Organizations in virtually every industry have continued to aggressively deploy Software-as-a-Service products in the past several years, as cloud computing remains one of the most rapidly growing technologies in the world.
The United States government has been among the most aggressive pursuers of cloud computing in the past several years, especially since 2009 when the Obama administration’s Office of the Federal Chief Information Officer launched the Cloud First Policy.
Higher education has been a hot topic of discussion in recent years, as concerns about an impending talent gap, a lack of qualified employees for skilled jobs and the ever-increasing cost of attending universities intensify.
Software-as-a-Service has undoubtedly been the most popular and common type of cloud computing used by organizations in various industries, as well as among consumers, in the past 10 years.
Businesses in North America and abroad have aggressively pursued the BYOD trend, launching policies and adjusting IT asset management strategies to allow employees to use their personal smartphones, tablets and portable computers.
In the past two decades, the United States government has aggressively tackled healthcare reform through legislation such as the Health Information Portability and Accountability Act of 1996 and the more recent Health Information Technology for Economic and Clinical Health Act of 2009.
The higher education sector has been no stranger to significant financial burdens, as leaders are increasingly tasked with doing more with less from a technology standpoint.