Improve productivity and business performance by moving beyond static reporting and towards true Business Intelligence. Performance Analytics, from ServiceNow, provides the tools for critical analysis to help ensure that performance objectives are met. Utilizing the single-system-of-record approach within the ServiceNow platform, it provides predictive views and actionable insights, allowing you to measure and drive performance within and across all service request management processes.
Join as we share ideas, discuss best practices and demonstrate actual use cases with ServiceNow.
During this FREE Best Practice webinar, we will include:
- A quick overview of KPI-driven dashboards and scorecards
- How to create a single version of truth across teams and organizations
- Recommendations on how and when to share knowledge with customers
- Key ways to leverage ServiceNow to accelerate the benefits of leveraging knowledge