Managing Healthcare IT With ServiceNow and Aptris Whitepaper

Many healthcare providers have started to turn to third-party IT service management providers like Aptris to overcome the modern challenges of medical technology deployments.

Executives in the healthcare sector have been faced with highly complex and relentlessly novel challenges in the past several years, especially resulting from the progression of regulatory compliance and advancements in medical technology. While decisionmakers have likely been involved in the process of overcoming these challenges, the Service Desk and average IT department in a healthcare institution has had the steepest learning curve.

When looking at only the last 10 years, medical organizations have had to remain compliant with the Health Information Portability and Accountability Act (HIPAA) of 1996 and overcome the financial challenges presented by the Great Recession. Providers have begun to oblige the statutes underneath the Health Information Technology for Economic and Clinical Health (HITECH) of 2009 while also maintaining exceptional and efficient patient care on a consistent basis.

For these reasons and many more, technology is largely a double-edged sword in the medical sector. On one hand, the most advanced and efficient solutions can be used to remain in compliance with federal statutes, drive patient care and process improvements, modernize operational processes and create the leanest approach to general management possible. On the other hand, falling behind the eight ball with respect to technology deployments can lead to significant financial issues.

Download this whitepaper for information on how ServiceNow can help you manage your healthcare IT needs.