2000 Ikea Way
Golf + Customer Service Management = WIN
Great customer service means more than just engaging your customers. Learn how to elevate your customer service from request to resolution, using Customer Service Management from ServiceNow.
We’ll show you ways to:
- Increase customer satisfaction, providing personalized self-service options and automate common customer requests
- Boost efficiency, fixing issues faster and minimizing costs by connecting customer service with field service and other departments
- Improve products and services, by analyzing trends and monitoring products and services to identify issues and preemptively notify customers
Presentations: 8:30am – 10:30pm (Breakfast served on arrival)
Golf/Networking: 10:30am – 12:30PM
Why you should join us:
Start your day with breakfast and a presentation on CSM, followed by golf, networking and prize giveaways. Our presentation will cover ways to boost your customers’ experience:
- Learn first-hand how to WOW your customers and exceed their expectations
- See a live demonstration of ServiceNow Customer Service Management
- Hear from local customers, as they share their personal customer service success stories
- Network with your peers while golfing at the newly opened Columbus Topgolf venue!