Although cloud computing has only been around for a relatively short period of time, at least in its current stage, it has already started to transform the ways in which organizations operate and conduct business.
Businesses embracing big data need adaptable IT service management solutions to keep open the possibility of evolving in the future.
Employees will often circumvent company-wide policies to use personal technologies in the workplace.
Business technology has changed to a point where it has established a new economy within the enterprise.
Digital strategies are gaining momentum in the business world, while simultaneously introducing new challenges.
Businesses are battling an increasingly sophisticated threat landscape and must have adaptive security practices to keep pace.
Businesses are generally pleased with their ITSM projects, though the industry will likely experience some changes in the future.
As companies use various technologies on the quest to innovate, decision-makers need to ensure they effectively manage those tools.
The BYOD movement is forcing decision-makers to incorporate mobile policies into overarching ITSM programs.
Big data asset management programs are gaining momentum as the phenomenon picks up speed among enterprises across industries.