4 Tips for a Healthy CMDB

A CMDB serves as the heart of your ServiceNow implementation. It provides a single source of truth that is the basis for the powerful transparency and collaboration ServiceNow enables. However, a healthy CMDB is not guaranteed. It takes some careful planning and consideration to build a CMDB that is successful …

4 CMDB Mistakes You Must Avoid at All Costs

A healthy CMDB (Configuration Management Database) is the foundation for your IT infrastructure and ITSM for your entire company. With this single source of truth, you can easily track IT assets and CIs (Configuration Items) with complete visibility and faster error detection and correction. Unfortunately, certain mistakes are all too …