2nd Annual Cleveland WITcon2019: The New Blueprint for Leadership @ Great Lakes Science Center
Oct 28 @ 8:15 am – 5:00 pm

Join Aptris for this great event on October 28th in Cleveland!

The conference features career & leadership, technical, and innovation topics to an audience of 400 women ranging from software delivery roles, leadership & management, technical & engineering, and recruiting/sales roles supporting the industry.

This event celebrates the contributions that women have made to computing, while focusing on how we can improve the opportunities to for women to contribute to the next era of innovation.

GetWITit is a non-profit organization with the specific mission to address the declining pipeline of women in technology.


7:00AM – Registration

8:15AM – Welcome Kickoff Keynote

9:45AM – Breakout Sessions

12:00PM – Lunch

1:10PM – Breakout Sessions

3:40PM – Keynote

5PM – Cocktail Reception and Networking

Details and Registration »

Join ServiceNow, CDW & Aptris for a Round at Topgolf! @ Topgolf Detroit
Oct 29 @ 12:00 pm – 6:00 pm

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Imagine what’s possible when you run SAM where you run IT.

How do you do more with less? How do you get to Software Asset Management (SAM) outcomes faster? 75% of Fortune 500 CIOs use ServiceNow to connect their business, the intelligent and intuitive cloud platform for work. Unlock productivity with digital workflows that modernize SAM and deliver smarter experiences. When you run SAM natively with IT operations, you gain visibility across your on-premise and multi-cloud environments. With ServiceNow’s single tenanted architecture platform, orchestrating SAM workflows across departments has never been easier.

In this seminar, you’ll learn tips to help you:

  • Maximize existing ServiceNow investments
  • Get to SAM value faster
  • Use intuitive workflows to connect SAM with IT Change, ITBM, SecOps and HR
  • Optimize software spend and reduce licensing risk

1:00pm Registration
1:30pm Welcome & Introduction
1:40pm SAM Jeopardy
2:00pm SAM Workshop
3:00pm CDW / Aptris Software Asset Management Best Practices & Success Stories
3:30pm Finish Jeopardy
3:45pm Q&A, closing remarks
4:00-6:00pm Golf Reception & Networking

Anchors Aweigh – Now at Work After Party @ DuSable Harbor
Oct 30 @ 6:00 pm – 9:00 pm

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Join CDW & Aptris for an evening cruise in Chicago!

We’ll take a voyage on the Anita Dee through the Chicago River and then head out to Lake Michigan for a skyline view like no other. Relax and network with peers while enjoying an open bar and catering by Harry Caray’s.

  • Wednesday, Oct. 30th
  • Anita Dee boarding begins at 5:45pm
  • River/Lake tour goes from 6:00–9:00pm
  • Complementary transportation available between convention center and yacht club.

The Anita Dee docks at DuSable Harbor, 200 N. Breakwater Access, Chicago, IL 60601. (Boat is docked on the south side of the Chicago River at Lake Shore Drive.)

CMDB Workshop – Minneapolis @ Hilton Minneapolis/Bloomington - American Salon A
Nov 5 @ 10:00 am – 3:00 pm

Get Hands-on with CMDB

Join us in Minneapolis for our CMDB Foundation course where you will learn hands on how your organization can gain better insight into your IT environment, lower IT costs and minimize time consuming processes.

CMDB is a crucial part of an any organizations transformational IT Journey. Whether you are trying to understand the complete lifecycle of assets (procure to retire) or trying to help increase visibility to  proactively mitigate potential risks, the CMDB is core to an organizations success. Servicenow and CDW are having an event to discuss the potential realization of benefits to having an enterprise CMDB. The first part of the day will be focused on strategies and design considerations for setting up a CMDB with the second half being a free guided hands on lab where Servicenow will take you through the CMDB foundations course.

10:00am Check-in / Registration
10:15am Welcome / Introductions
10:30am Critical Design Considerations for CMDB Success
11:00am: Build and Mature your CMDB – Educational Dialogue
11:35am: Build and Mature – Hands on Labs
12:30pm: Lunch & Partnership Conversation – CDW / Aptris
1:30pm: Keeping your CMDB Healthy – Educational Dialogue
2:00pm: Keeping your CMDB Healthy – Hands on Labs
2:55pm: Content Review / Closing Remarks
3:00pm: Event Conclusion

Details and Registration »

Milwaukee, WI – Interactive ITSM Workshop @ CDW Milwaukee Office
Nov 7 @ 11:00 am – 5:00 pm

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A High-Energy Service Management Workshop Like You’ve Never Experienced Before!

Gartner has called it “One of the Best!” 

Enterprise Service Management Workshop
Lauded by Gartner and Forrester Research as one of the best change management tools that align and increase trust within stakeholder groups involved in behavior, process and technology change programs. This ITSM workshop is used globally by executive teams within the Fortune 1000 organizations and government departments.

The interactive nature of the workshop provides a path for the participants to experience the effort of maturing an enterprise delivery system underpinned by process and supported by the appropriate technology. The approach focuses specifically on the processes and tools required to support a business need. The experience relates directly to ITSM, ERP, HR, FIN, CRM and branch support systems.

In-Room Dynamics
Participants are given roles in a sub-optimal business unit in which they have to respond to real everyday challenges and transform processes and underlying technology that meet the needs of the business. The event is fun, engaging, competitive and deeply insightful for a real world view of service management.

Topgolf Cleveland – Join us for golf + CSM! @ Topgolf Cleveland
Dec 18 @ 9:30 am – 1:30 pm

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Customer Experience of the Future at the Brand New Topgolf!

Take a break from your busy day and learn how customer service management can impact your relationship with your customers and network with other leading customer experience executives to discuss how digital transformation is impacting customer service.

Make an impact, boost your customers’ experience by:

  • Learning first-hand how IoT AI, and self-service can meet the customer expectations of the future
  • Delivering an agile, end-to-end customer experience
  • Mapping out your digital customer journey strategy


9:00am – 9:30am Registration
9:30am – 11:30am CSM Demo / Introduction Presentation
11:30am – 1:30pm Lunch / Networking / TopGolf