Sep
26
Thu
Detroit, MI – Interactive ITSM Workshop @ Detroit Athletic Club
Sep 26 @ 11:00 am – 5:00 pm

Register Today »

Enterprise Service Management Workshop
Lauded by Gartner and Forrester Research as one of the best change management tools that align and increase trust within stakeholder groups involved in behavior, process and technology change programs. This ITSM workshop is used globally by executive teams within the Fortune 1000 organizations and government departments.

The interactive nature of the workshop provides a path for the participants to experience the effort of maturing an enterprise delivery system underpinned by process and supported by the appropriate technology. The approach focuses specifically on the processes and tools required to support a business need. The experience relates directly to ITSM, ERP, HR, FIN, CRM and branch support systems.

In-Room Dynamics
Participants are given roles in a sub-optimal business unit in which they have to respond to real everyday challenges and transform processes and underlying technology that meet the needs of the business. The event is fun, engaging, competitive and deeply insightful for a real world view of service management.

Oct
7
Mon
Fusion19 – New Orleans @ New Orleans Marriott
Oct 7 @ 5:00 pm – Oct 10 @ 6:00 pm

Join Aptris at Fusion19!

At FUSION19, seasoned practitioners, thought leaders, executives, and solution providers from around the country gather to sharpen their skills, elevate the discussion, and share knowledge about the most relevant trends, technologies, and processes in Service Management.

FUSION19 will take place on October 8-9, 2019 at the Marriott New Orleans in New Orleans, Louisiana. Pre-conference Workshops and an Exhibit Hall Reception will take place on October 7 and Certification Classes will be held on October 9 – 10.

Through robust offerings, FUSION19 will focus on ITIL 4, DevOps, Agile, AI, and more! Equip yourself with both the knowledge and connections to quickly adapt in our ever-changing landscape.

Aptris’ own Greg Wheeler and Steve Horvath will be speaking during the event:

Digital Transformation part 1: Understanding the Modern Landscape

Steven J. Horvath

Steve Horvath
Chief Innovation Officer

Being an IT Leader requires a new way of thinking. The advent of “digital” is changing the rules and empowering technology leadership to help define what transformation means to their organization.

This session will identify the important trends that are redefining the playbook. We’ll look at real-world examples and discuss how the fields of business and technology are changing and becoming inseparable.

How ITIL 4 Enables Allocation of IT Resources to the Business’s Highest Priorities

Greg Wheeler
Advisory Services Director

IT organizations routinely have more demand than they have staff or financial resources to handle. Consequently, decisions need to be made ensuring the most effective application of IT’s limited resources to address the business needs.

ITIL 4’s expanded scope provides enhanced guidance on how to make decisions and allocate resources to achieve optimal results. This interactive session will explore some practice areas delineated in ITIL 4 and how they can be leveraged to address this common issue. Participants will be encouraged to share their real-world examples to add even more life to the discussion.

Aptris will also be sponsoring the VIP reception on Tuesday, Oct. 8th.

Oct
10
Thu
TechnologyNEXT Conference
Oct 10 @ 8:00 am – 1:30 pm

TechnologyNEXT Conference

Aptris is co-sponsoring Inforum’s TechnologyNEXT Conference!

Join us for Inforum’s inaugural West Michigan TechnologyNEXT Conference held at Amway’s headquarters. Register today to hear a robust line up of experts within the technology industry including the keynote speaker, May Russell, global leader of consumer and mobility emerging technologies, Ford Motor Co.

Keynote Speaker

May Russell

May Russell, global leader of consumer and mobility emerging technologies, Ford Motor Co.
“Digital Technology Transformation and You!”

About TechnologyNEXT

TechnologyNEXT is for Inforum members who are passionate about advancing the careers of women in technology. The group is focused on sharing knowledge, increasing understanding of technology issues and offering unique professional development and relationship building opportunities for technology professionals, as well as educators, consultants, attorneys and other experts who routinely work in technology.

Come for the networking and presentations, and leave feeling like you’re part of something bigger!

Boston, MA – Interactive ITSM Workshop @ UMass Boston Campus Center
Oct 10 @ 11:00 am – 5:00 pm

Register Today »

A High-Energy Service Management Workshop Like You’ve Never Experienced Before!

Gartner has called it “One of the Best!” 

Enterprise Service Management Workshop
Lauded by Gartner and Forrester Research as one of the best change management tools that align and increase trust within stakeholder groups involved in behavior, process and technology change programs. This ITSM workshop is used globally by executive teams within the Fortune 1000 organizations and government departments.

The interactive nature of the workshop provides a path for the participants to experience the effort of maturing an enterprise delivery system underpinned by process and supported by the appropriate technology. The approach focuses specifically on the processes and tools required to support a business need. The experience relates directly to ITSM, ERP, HR, FIN, CRM and branch support systems.

In-Room Dynamics
Participants are given roles in a sub-optimal business unit in which they have to respond to real everyday challenges and transform processes and underlying technology that meet the needs of the business. The event is fun, engaging, competitive and deeply insightful for a real world view of service management.

Oct
17
Thu
Experience HDI 2019 @ Signature of Solon Country Club
Oct 17 @ 11:30 am – 4:30 pm

Join Aptris for HDI’s Biggest Event of the Year!

Executive Panel AND Keynote Speaker Bernie Moreno

 

Experience HDI is back and better than ever at a new location!  We’re so excited to bring back the executive panel:

  • Bob Eckman, Chief Information Security Officer, Kent State University
  • Jon Buonamici, Senior Vice President and Chief Information Officer, Sherwin-Williams
  • David Fiser, Vice President and Chief Information Officer, MetroHealth System
  • Jeff Kent, Senior Vice President of IT, Flynn Restaurant Group

Always an exciting part of our program, this panel will explore new trends in Information Technology and IT Service Management that have an impact on how our teams function.  Bring your questions!

Tickets (Includes keynote, executive panel and catered lunch):

  • Members $15
  • Non-Members: $25

Keynote speaker Bernie Moreno, Chairman of Ownum, is the face of Blockchain Technology in Cleveland.  Blockchain is the technology the underpins digital currency (Bitcoin, Litecoin, Ethereum, and the like). The tech allows digital information to be distributed, but not copied. That means each individual piece of data can only have one owner.

Blockchain Technology was invented in 2008, but only came into the public conversation when Bitcoin launched.  Moreno will be discussing his role in making Cleveland the hub of Blockchain Technology.

It’s been only a decade-and-a-half since Bernie Moreno arrived in Northeast Ohio. Yet in that relatively short amount of time, he has made a lasting impact on his adopted hometown, serving the community, changing the culture of Greater Cleveland business and working to alter the trajectory of the regions’s economy.

A former owner of as many as a dozen car dealerships in Northeast Ohio and 4 other states selling brands such as Porsche, Aston Martin, Rolls-Royce and Masarati, eventually becoming the largest-volume luxury dealer in the Midwest, Moreno has taken numerous under-performing operations and transformed them into world-class businesses, earning numerous awards in the process of doing so.

Keenly aware of the acceleration of technology, Bernie is always on the lookout for potential disruptive challenges to his businesses and for promising investment opportunities – through start-ups and strategic acquisitions. Bernie Moreno Companies now boasts a variety of diverse ventures, including tech start-ups, a commercial printing company, a vehicle subscription service and more.

No matter the sector, Bernie uses the same effective formula for success: Spot an opportunity, seize it and succeed with unmatched entrepreneurial energy.
He began a strategic exit from his traditional vehicle dealerships in 2017 to focus on his other ventures, especially Ownum, a tech start-up that is on a mission to identify, support and commercialize the most promising applications of Blockchain Technology.

Minneapolis, MN – Interactive ITSM Workshop @ Industrious Minneapolis North Loop
Oct 17 @ 11:00 am – 5:00 pm

Register Today »

A High-Energy Service Management Workshop Like You’ve Never Experienced Before!

Gartner has called it “One of the Best!” 

Enterprise Service Management Workshop
Lauded by Gartner and Forrester Research as one of the best change management tools that align and increase trust within stakeholder groups involved in behavior, process and technology change programs. This ITSM workshop is used globally by executive teams within the Fortune 1000 organizations and government departments.

The interactive nature of the workshop provides a path for the participants to experience the effort of maturing an enterprise delivery system underpinned by process and supported by the appropriate technology. The approach focuses specifically on the processes and tools required to support a business need. The experience relates directly to ITSM, ERP, HR, FIN, CRM and branch support systems.

In-Room Dynamics
Participants are given roles in a sub-optimal business unit in which they have to respond to real everyday challenges and transform processes and underlying technology that meet the needs of the business. The event is fun, engaging, competitive and deeply insightful for a real world view of service management.

Oct
28
Mon
2nd Annual Cleveland WITcon2019: The New Blueprint for Leadership @ Great Lakes Science Center
Oct 28 @ 8:15 am – 5:00 pm

Join Aptris for this great event on October 28th in Cleveland!

The conference features career & leadership, technical, and innovation topics to an audience of 400 women ranging from software delivery roles, leadership & management, technical & engineering, and recruiting/sales roles supporting the industry.

This event celebrates the contributions that women have made to computing, while focusing on how we can improve the opportunities to for women to contribute to the next era of innovation.

GetWITit is a non-profit organization with the specific mission to address the declining pipeline of women in technology.

Agenda

7:00AM – Registration

8:15AM – Welcome Kickoff Keynote

9:45AM – Breakout Sessions

12:00PM – Lunch

1:10PM – Breakout Sessions

3:40PM – Keynote

5PM – Cocktail Reception and Networking

Details and Registration »

Oct
29
Tue
Join ServiceNow, CDW & Aptris for a Round at Topgolf! @ Topgolf Detroit
Oct 29 @ 12:00 pm – 6:00 pm

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Imagine what’s possible when you run SAM where you run IT.

How do you do more with less? How do you get to Software Asset Management (SAM) outcomes faster? 75% of Fortune 500 CIOs use ServiceNow to connect their business, the intelligent and intuitive cloud platform for work. Unlock productivity with digital workflows that modernize SAM and deliver smarter experiences. When you run SAM natively with IT operations, you gain visibility across your on-premise and multi-cloud environments. With ServiceNow’s single tenanted architecture platform, orchestrating SAM workflows across departments has never been easier.

In this seminar, you’ll learn tips to help you:

  • Maximize existing ServiceNow investments
  • Get to SAM value faster
  • Use intuitive workflows to connect SAM with IT Change, ITBM, SecOps and HR
  • Optimize software spend and reduce licensing risk

Agenda:
1:00pm Registration
1:30pm Welcome & Introduction
1:40pm SAM Jeopardy
2:00pm SAM Workshop
3:00pm CDW / Aptris Software Asset Management Best Practices & Success Stories
3:30pm Finish Jeopardy
3:45pm Q&A, closing remarks
4:00-6:00pm Golf Reception & Networking

Oct
30
Wed
Anchors Aweigh – Now at Work After Party @ DuSable Harbor
Oct 30 @ 6:00 pm – 9:00 pm

Register Today »

Join CDW & Aptris for an evening cruise in Chicago!

We’ll take a voyage on the Anita Dee through the Chicago River and then head out to Lake Michigan for a skyline view like no other. Relax and network with peers while enjoying an open bar and catering by Harry Caray’s.

  • Wednesday, Oct. 30th
  • Anita Dee boarding begins at 5:45pm
  • River/Lake tour goes from 6:00–9:00pm
  • Complementary transportation available between convention center and yacht club.

The Anita Dee docks at DuSable Harbor, 200 N. Breakwater Access, Chicago, IL 60601. (Boat is docked on the south side of the Chicago River at Lake Shore Drive.)

Nov
5
Tue
CMDB Workshop – Minneapolis @ Hilton Minneapolis/Bloomington - American Salon A
Nov 5 @ 10:00 am – 3:00 pm

Get Hands-on with CMDB

Join us in Minneapolis for our CMDB Foundation course where you will learn hands on how your organization can gain better insight into your IT environment, lower IT costs and minimize time consuming processes.

CMDB is a crucial part of an any organizations transformational IT Journey. Whether you are trying to understand the complete lifecycle of assets (procure to retire) or trying to help increase visibility to  proactively mitigate potential risks, the CMDB is core to an organizations success. Servicenow and CDW are having an event to discuss the potential realization of benefits to having an enterprise CMDB. The first part of the day will be focused on strategies and design considerations for setting up a CMDB with the second half being a free guided hands on lab where Servicenow will take you through the CMDB foundations course.

Agenda:
10:00am Check-in / Registration
10:15am Welcome / Introductions
10:30am Critical Design Considerations for CMDB Success
11:00am: Build and Mature your CMDB – Educational Dialogue
11:35am: Build and Mature – Hands on Labs
12:30pm: Lunch & Partnership Conversation – CDW / Aptris
1:30pm: Keeping your CMDB Healthy – Educational Dialogue
2:00pm: Keeping your CMDB Healthy – Hands on Labs
2:55pm: Content Review / Closing Remarks
3:00pm: Event Conclusion

Details and Registration »