Jun
26
Wed
CDW IT Summit – Detroit, MI @ Detroit Athletic Club
Jun 26 @ 8:30 am – 5:00 pm

Join Aptris and CDW for this exciting IT professionals event!

CEO Tim Ancona and ServiceNow’s Mark Perry, CSM MEDSLED Rep – Midwest Region, will be presenting “CSM & Aptris” at 2:00pm. There will be a cocktail reception and technology showcase immediately following the event.

Agenda:

  • 8:30 a.m. Customer Check-in and Technology Showcase Opens
  • 9:00 a.m. CDW Welcome
  • 9:15 a.m. Zero Trust Access: Five Steps to Securing the Extended Enterprise
    • Presented by: Wolf Goerlich, Advisory CISO, Duo Security
  • 10:15 a.m. Breakout and Technology Showcase
  • 10:45 a.m. Breakout Sessions 1:
    • Innovations of the Cloud Race
      • Presented by: Urban Haas, Executive Technology Strategist, CDW
    • Cost Optimization and Billing Monitoring for AWS
      • Presented by: Gary Gauthier, Sr. Fields Solution Architect – AWS, CDW
  • 11:45 a.m. Lunch, Networking and Technology Showcase
  • 1:00 p.m. Breakout Sessions 2:
    • Changing the Weakest Link in your Security Policy – Human Nature
      • Presented by: Gabriel Whalen, Principal Field Solutions Architect, Infosec
    • Data Center: Defense in Depth
      • Presented by: Rigzee Hooper, Principal Field Solutions Architect – Enterprise Networking at CDW, & Greg Smalley, Technical Lead – Network Security, CDW
  • 2:00 p.m. Breakout Sessions 3:
    • CSM & Aptris
      • Presented by: Tim Ancona, CEO Aptris, and Mark Perry, CSM MEDSLED Rep – Midwest Region, ServiceNow
    • Microsoft Teams: Day in the Life
      • Presented by: Britt Baubie, Enterprise Architect, CDW
  • 3:00 p.m. Cocktails, Appetizers and Technology Showcase
  • 5:00 p.m. Closing Remarks

Join us for cocktails and appetizers while you enjoy more networking with your peers, partners and CDW. Event wrap-up and all prize drawings will be held during this time.

ServiceNow™ Software Asset Management Virtual Course – June
Jun 26 @ 9:00 am – Jun 28 @ 5:00 pm

Register Through ServiceNow »

Instructor: Kelli Hoeppner, Solution Architect, Aptris

About the Course
Setting up an effective Software Asset Management (SAM) practice includes key milestones: planning a design, defining policies, identifying the information required and how that information can be obtained, what the software asset processes should look like, and how the technology can support these items. Most successful SAM programs involve a variety of people and departments, including IT, finance, purchasing, services, and end users. Investing time and careful consideration to build out the SAM practice produces a higher quality outcome.

In this course, attendees will learn how to manage ServiceNow’s Software Asset Management, with a focus on:

  • Managing software licenses (models, entitlements, metrics)
  • Controlling the cost of purchasing & managing assets
  • Managing the software asset life cycle from planning to disposal
  • Using software discovery and normalization
  • Reconciling and achieving software compliance
  • Controlling software usage and reclamation
  • Improving IT software asset services to end users
  • Creating standards and processes for managing software assets

Prerequisites

To be successful on this exam, attendees need to be a ServiceNow Certified System Administrator, have experience with at least two end‑to‑end implementations with ServiceNow and have sufficient proficiency in ServiceNow Scripting. ServiceNow also offers an Implementation Bootcamp to help prepare attendees to become successful implementation consultants.

To prepare for the exam, please download the exam blueprint to review what will be covered.

Register Through ServiceNow »

Have questions or need help registering?
Call us at 815-847-3400.

Jul
22
Mon
Michigan Council of Women in Technology Foundation Golf Classic @ Indianwood Golf and Country Club
Jul 22 @ 8:00 am – 5:00 pm

Indianwood Golf & Country Club

Aptris is co-sponsoring Michigan Council of Women in Technology Foundation’s Golf Classic! This year marks the 13th annual MCWT Golf Classic Fundraiser to raise money to support MCWT’s robust programming. In an atmosphere of camaraderie and fun, regional companies and individuals will support the organization’s efforts while experiencing dynamic networking, athletic competition, and helping to encourage the next generation of technology leaders.

Learn More »

Jul
25
Thu
WEBINAR: Maximize Your IT Software Investments – July
Jul 25 @ 12:00 pm – 1:00 pm

Webinar begins at 12:00pm ET/11:00am CT

Register Today »

Take Command of Your Software Assets

Software can represent over 20% of IT budgets, and managing it is complicated. Dynamic environments and increasingly complex licensing schemes prohibit visibility into use and entitlement. The result is an inefficient IT patchwork that ineffectively addresses the software visibility issue.

On this webinar, Marcus Harkness, Advisory Solutions Consultant – ServiceNow, and Kelli Hoeppner, Senior Solution Consultant – Aptris, will present a live demo to show you how SAM can help you maximize your IT software investments.

What we’ll show you:

  • How to understand compliance position to mitigate risk and unexpected costs
  • How to utilize a reclamation workflow to recapture underutilized license capacity
  • How ServiceNow provides a single system of record, driving powerful performance analytics
Jul
31
Wed
Philadelphia, PA – Interactive ITSM Workshop @ University of Pennsylvania - Houston Hall
Jul 31 @ 11:00 am – 5:00 pm

Register Today »

Enterprise Service Management Workshop
Lauded by Gartner and Forrester Research as one of the best change management tools that align and increase trust within stakeholder groups involved in behavior, process and technology change programs. This ITSM workshop is used globally by executive teams within the Fortune 1000 organizations and government departments.

The interactive nature of the workshop provides a path for the participants to experience the effort of maturing an enterprise delivery system underpinned by process and supported by the appropriate technology. The approach focuses specifically on the processes and tools required to support a business need. The experience relates directly to ITSM, ERP, HR, FIN, CRM and branch support systems.

In-Room Dynamics
Participants are given roles in a sub-optimal business unit in which they have to respond to real everyday challenges and transform processes and underlying technology that meet the needs of the business. The event is fun, engaging, competitive and deeply insightful for a real world view of service management.

Aug
13
Tue
Chicago, IL – Interactive ITSM Workshop @ CDW Offices
Aug 13 @ 11:00 am – 5:00 pm

Register Today »

Enterprise Service Management Workshop
Lauded by Gartner and Forrester Research as one of the best change management tools that align and increase trust within stakeholder groups involved in behavior, process and technology change programs. This ITSM workshop is used globally by executive teams within the Fortune 1000 organizations and government departments.

The interactive nature of the workshop provides a path for the participants to experience the effort of maturing an enterprise delivery system underpinned by process and supported by the appropriate technology. The approach focuses specifically on the processes and tools required to support a business need. The experience relates directly to ITSM, ERP, HR, FIN, CRM and branch support systems.

In-Room Dynamics
Participants are given roles in a sub-optimal business unit in which they have to respond to real everyday challenges and transform processes and underlying technology that meet the needs of the business. The event is fun, engaging, competitive and deeply insightful for a real world view of service management.

Aug
15
Thu
WEBINAR: Maximize Your IT Software Investments – August
Aug 15 @ 12:00 pm – 1:00 pm

Webinar begins at 12:00pm ET/11:00am CT

Register Today »

Take Command of Your Software Assets

Software can represent over 20% of IT budgets, and managing it is complicated. Dynamic environments and increasingly complex licensing schemes prohibit visibility into use and entitlement. The result is an inefficient IT patchwork that ineffectively addresses the software visibility issue.

On this webinar, Marcus Harkness, Advisory Solutions Consultant – ServiceNow, and Kelli Hoeppner, Senior Solution Consultant – Aptris, will present a live demo to show you how SAM can help you maximize your IT software investments.

What we’ll show you:

  • How to understand compliance position to mitigate risk and unexpected costs
  • How to utilize a reclamation workflow to recapture underutilized license capacity
  • How ServiceNow provides a single system of record, driving powerful performance analytics
Aug
29
Thu
Join ServiceNow, Aptris & CDW for a Round at Topgolf! @ Topgolf Columbus
Aug 29 @ 8:30 am – 12:30 pm

Register Today »

Golf + Customer Service Management = WIN

Great customer service means more than just engaging your customers. Learn how to elevate your customer service from request to resolution, using Customer Service Management from ServiceNow.

We’ll show you ways to:

  • Increase customer satisfaction, providing personalized self-service options and automate common customer requests
  • Boost efficiency, fixing issues faster and minimizing costs by connecting customer service with field service and other departments
  • Improve products and services, by analyzing trends and monitoring products and services to identify issues and preemptively notify customers

Presentations: 8:30am – 10:30pm (Breakfast served on arrival)
Golf/Networking: 10:30am – 12:30PM

Why you should join us:

Start your day with breakfast and a presentation on CSM, followed by golf, networking and prize giveaways. Our presentation will cover ways to boost your customers’ experience:

  • Learn first-hand how to WOW your customers and exceed their expectations
  • See a live demonstration of ServiceNow Customer Service Management
  • Hear from local customers, as they share their personal customer service success stories
  • Network with your peers while golfing at the newly opened Columbus Topgolf venue!
Sep
10
Tue
ServiceNow User Group (SNUG) Grand Rapids @ Bissell
Sep 10 @ 11:00 am – 4:00 pm

Aptris is sponsoring the ServiceNow Grand Rapids Chapter Meeting! These meetings are one of the best ways to hear from and collaborate with other ServiceNow customers and get the latest updates from ServiceNow experts.

Join us for a Software Asset Management workshop, lunch, some fantastic presentations by Aptris and Bissell, and then a post-event happy hour.

Agenda

10:00am – 12:00pm – SAM Workshop
12:00pm – 1:00pm – Lunch / Registration
1:00pm – 1:30pm – NY Release Overview
1:30pm – 2:00pm – Aptris Presentation
2:00pm – 2:30pm – Accelerate your business outcomes with ServiceNow
2:30pm – 3:15pm – Bissell Presentation
3:15pm – 4:00pm – Closing remarks & Happy Hour

Sep
11
Wed
CDW Tech at the Tundra @ Lambeau Field Atrium
Sep 11 @ 8:30 am – 5:00 pm

Join Aptris and CDW on Lambeau Field!

Agenda:

  • 8:30 a.m. Event Check In & Interactive Solutions Zone Open
  • 9:00 a.m. CDW Welcome – Cody Whitlock, CDW Sales Director
  • 9:15 a.m. Keynote: Technology Lifecycle with CDW – Presented by Andy Eccles, CDW GM & CTO
  • 10:30 a.m. Breakout Sessions 1
    • Building Blocks for a Powerful Technology Strategy
    • Making the Cloud Less Cloudy: UCaaS Options and Solutions
    • Design for Digital Transformation
  • 11:30 a.m. Lunch, Networking and Interactive Solutions Zone
  • 12:30 p.m. Breakout Sessions 2
    • Zero Trust Access: Five Steps to Securing the Extended Enterprise
    • AIOPS – Transforming IT Monitoring to Align and Stay Ahead of Your Business
    • Hulk SMASH! How to Crush Recovery Requirements with DRaaS
  • 1:30 p.m. Visit the Interactive Solutions Zone
  • 2:00 p.m. Breakout Sessions 3
    • See What’s Next for Wireless Technologies: WiFi6, 5G, and CBRS
    • What’s Next After ITSM? CSM or SecOps?
    • Beyond the Camera: Enhanced Video Surveillance in the 21st Century
  • 3:00 p.m. Join us for cocktails and appetizers on the Miller Lite patio while you enjoy more networking with your peers, partners and CDW. Event wrap-up and all prize drawings will be held during this time.
  • 5:00 p.m. Customer Departure

Interested in attending?

Contact us today to learn more!