Feb
26
Tue
Better Together Executive Lunch Briefing on CSM – Grand Rapids @ Ruth’s Chris Steak House, Amway Grand Plaza Hotel
Feb 26 @ 11:30 am – 1:00 pm

CSM: THE DIGITAL FUTURE FOR CUSTOMER SERVICE AND SUPPORT

Corporate leaders are all engaged in the discussion of digital transformation (DX) and the associated business imperatives. This CDW lunch event will explore how DX is related to customer experience and what it means for customer service and support.

Why must service operations and initiatives such as proactive support be evaluated in parallel with technologies for DX? What digital technologies are critical for delivering superior customer service and support? What are the “must have” requirements in customer handling today? How do next generation technologies like AI blend with existing standards to enhance service and support interactions? Please join us to explore these and other Customer Service Management (CSM) issues.

Register Today »

Better Together Executive Lunch Briefing on CSM – Minneapolis @ Crave American Kitchen & Sushi Bar
Feb 26 @ 11:30 am – 1:00 pm

CSM: THE DIGITAL FUTURE FOR CUSTOMER SERVICE AND SUPPORT

Corporate leaders are all engaged in the discussion of digital transformation (DX) and the associated business imperatives. This CDW lunch event will explore how DX is related to customer experience and what it means for customer service and support.

Why must service operations and initiatives such as proactive support be evaluated in parallel with technologies for DX? What digital technologies are critical for delivering superior customer service and support? What are the “must have” requirements in customer handling today? How do next generation technologies like AI blend with existing standards to enhance service and support interactions? Please join us to explore these and other Customer Service Management (CSM) issues.

Register Today »

Feb
27
Wed
Better Together Executive Lunch Briefing on CSM – Chicago @ Joe's Seafood, Prime Steak & Stone Crab
Feb 27 @ 11:30 am – 1:00 pm

CSM: THE DIGITAL FUTURE FOR CUSTOMER SERVICE AND SUPPORT

Corporate leaders are all engaged in the discussion of digital transformation (DX) and the associated business imperatives. This CDW lunch event will explore how DX is related to customer experience and what it means for customer service and support.

Why must service operations and initiatives such as proactive support be evaluated in parallel with technologies for DX? What digital technologies are critical for delivering superior customer service and support? What are the “must have” requirements in customer handling today? How do next generation technologies like AI blend with existing standards to enhance service and support interactions? Please join us to explore these and other Customer Service Management (CSM) issues.

Register Today »

Mar
6
Wed
Better Together Executive Lunch Briefing on CSM – Milwaukee @ CDW Offices
Mar 6 @ 11:30 am – 1:00 pm

CSM: THE DIGITAL FUTURE FOR CUSTOMER SERVICE AND SUPPORT

Corporate leaders are all engaged in the discussion of digital transformation (DX) and the associated business imperatives. This CDW lunch event will explore how DX is related to customer experience and what it means for customer service and support.

Why must service operations and initiatives such as proactive support be evaluated in parallel with technologies for DX? What digital technologies are critical for delivering superior customer service and support? What are the “must have” requirements in customer handling today? How do next generation technologies like AI blend with existing standards to enhance service and support interactions? Please join us to explore these and other Customer Service Management (CSM) issues.

Register Today »

Mar
7
Thu
Better Together Executive Lunch Briefing on CSM – Indianapolis @ CDW Conference Center
Mar 7 @ 11:30 am – 1:00 pm

CSM: THE DIGITAL FUTURE FOR CUSTOMER SERVICE AND SUPPORT

Corporate leaders are all engaged in the discussion of digital transformation (DX) and the associated business imperatives. This CDW lunch event will explore how DX is related to customer experience and what it means for customer service and support.

Why must service operations and initiatives such as proactive support be evaluated in parallel with technologies for DX? What digital technologies are critical for delivering superior customer service and support? What are the “must have” requirements in customer handling today? How do next generation technologies like AI blend with existing standards to enhance service and support interactions? Please join us to explore these and other Customer Service Management (CSM) issues.

Register Today »

Better Together Executive Lunch Briefing on CSM – Appleton @ Rye Restaurant
Mar 7 @ 11:30 am – 1:00 pm

CSM: THE DIGITAL FUTURE FOR CUSTOMER SERVICE AND SUPPORT

Corporate leaders are all engaged in the discussion of digital transformation (DX) and the associated business imperatives. This CDW lunch event will explore how DX is related to customer experience and what it means for customer service and support.

Why must service operations and initiatives such as proactive support be evaluated in parallel with technologies for DX? What digital technologies are critical for delivering superior customer service and support? What are the “must have” requirements in customer handling today? How do next generation technologies like AI blend with existing standards to enhance service and support interactions? Please join us to explore these and other Customer Service Management (CSM) issues.

Register Today »