Jun
1
Thu
K17 Webinar: 4 Days in 40 Minutes @ WEBEX
Jun 1 @ 1:00 pm – 2:00 pm

REGISTER HERE:


Leverage Aptris 
to help you keep up with the ever-changing ServiceNow® eco-space.

Join us for this live event where we will share:

  • Key Focus Areas from Knowledge17:
    • IT Service Managment
    • Customer Service Managment
    • Security Operations
    • Human Resources Service Managment
    • IT Operations Management
  • Session Notes—learn from those that attended key sessions.
  • What to look forward to in 2017–18 on the ServiceNow platform.
  • How Aptris can help you implement some of the exciting new features coming to ServiceNow.


Jun
22
Thu
Delivering an Efficient Response to a Breach – Virtual Lunch and Learn @ Virtual
Jun 22 @ 12:00 pm – 1:00 pm

Deliver an Efficient and Immediate Response to a Breach

Join Aptris and Bryce Schroeder, Senior Director – Security and Risk Practice for ServiceNow, learn about ServiceNow’s Security Operation and enjoy lunch on us!

While you enjoy lunch, Bryce will outline how:

  • Evil ransomware and phishing attacks harm my company.
  • ServiceNow SIR helps you respond to incidents
  • ServiceNow Vulnerability can help remediate and prevent further infiltration.
  • To look proactively at possible risk.

ServiceNow can help your IT, Security and Governance Risk and Compliance (GRC) teams come together to protect your company.

  • Gain complete visibility
  • Integrate your IT, security, and GRC
  • Deliver effective and efficient responses
  • Operationalize compliance.

 

Aug
15
Tue
Introducing the Private Data Compliance Application from Aptris @ WEBEX
Aug 15 @ 1:00 pm – 1:30 pm

Learn More about Aptris’ Private Data Compliance Application?

Register Here!

Aptris’ Private Data Compliance application for ServiceNow is taking data redaction to an entirely new level, giving you more control over who sees what than ever before.

See what PDC can do:

Privacy Rules for any task record
Redact specific types of attachments
Redact keywords or phrases
Redact patters (SSN, Phone, Emp ID, etc.)
Assign both Review and Release Groups
Secure both access and release
Get custom release logs and notifications

Sep
7
Thu
5 Reasons to Upgrade to ServiceNow® Jakarta
Sep 7 @ 1:00 pm – 2:00 pm

Take your organization to the next level with Jakarta. Join us and Senior Solution Consultant Diego Jimenez to learn how upgrading to Jakarta can accelerate your ROI.

What You Will Learn:

ServiceNow Jakarta features:

  • Three Major ITSM Enhancements including cloud management, benchmarking and predictive alerts.
  • Seven New Applications including Software Asset Management and expanded Project Portfolio Management.
  • The new expanded  Security Operations Suite, including GRC Vendor Management.
  • Enhanced HR onboarding and transitions tools
  • Customer Service Management now includes a closed social media platform that allows you to engage with the ServiceNow community.
  • New financial reporting tools.

Jakarta also features increased speeds of over 35% for forms and over 20% for list results.

Sep
21
Thu
WEBINAR: SecOps – Stop a Breach Before It Occurs
Sep 21 @ 2:00 pm – 3:00 pm

Align security and IT to prioritize and resolve threats based on business impact.

On this webinar, Aptris Senior Solution Consultant Diego Jimenez will give you real-world examples of how ServiceNow helps your organization prepare for and respond to a breach.

We’ll discuss:

  • Security Incident Response – How to track the progress of security incidents. From discovery and initial analysis, through containment, eradication, and recovery, and into the final post-incident review, knowledge base article creation, and closure
  • Vulnerability Response – how you can get help in tracking, prioritizing, and resolving vulnerabilities
  • Threat Intelligence – provides a means for analyzing threats to your organization posed by targeted campaigns or state actors
  • Vendor Risk Management – How organizations should automate their risk assessment process
  • How Identity Management (SSO, MFA, VPNless Access, MDM) can help prevent breaches
  • Risk-based access (combination of analytics, machine learning, user profiles, and policy enforcement, access decisions can be made in real time)
  • How Privilege Account Management can help reduce risk

 

Register Today »

Jul
25
Thu
WEBINAR: Maximize Your IT Software Investments – July
Jul 25 @ 12:00 pm – 1:00 pm

Webinar begins at 12:00pm ET/11:00am CT

Register Today »

Take Command of Your Software Assets

Software can represent over 20% of IT budgets, and managing it is complicated. Dynamic environments and increasingly complex licensing schemes prohibit visibility into use and entitlement. The result is an inefficient IT patchwork that ineffectively addresses the software visibility issue.

On this webinar, Marcus Harkness, Advisory Solutions Consultant – ServiceNow, and Kelli Hoeppner, Senior Solution Consultant – Aptris, will present a live demo to show you how SAM can help you maximize your IT software investments.

What we’ll show you:

  • How to understand compliance position to mitigate risk and unexpected costs
  • How to utilize a reclamation workflow to recapture underutilized license capacity
  • How ServiceNow provides a single system of record, driving powerful performance analytics
Aug
15
Thu
WEBINAR: Maximize Your IT Software Investments – August
Aug 15 @ 12:00 pm – 1:00 pm

Webinar begins at 12:00pm ET/11:00am CT

Register Today »

Take Command of Your Software Assets

Software can represent over 20% of IT budgets, and managing it is complicated. Dynamic environments and increasingly complex licensing schemes prohibit visibility into use and entitlement. The result is an inefficient IT patchwork that ineffectively addresses the software visibility issue.

On this webinar, Marcus Harkness, Advisory Solutions Consultant – ServiceNow, and Kelli Hoeppner, Senior Solution Consultant – Aptris, will present a live demo to show you how SAM can help you maximize your IT software investments.

What we’ll show you:

  • How to understand compliance position to mitigate risk and unexpected costs
  • How to utilize a reclamation workflow to recapture underutilized license capacity
  • How ServiceNow provides a single system of record, driving powerful performance analytics
Apr
17
Fri
Webinar: Crisis Response Portal Q&A
Apr 17 @ 11:00 am – 11:30 am

Crisis Response Portal Q&A Webinar

Live Webinar: Friday, April 17 @ 11:00am CT

When a disaster hits, there are even more daily fires to put out, and maintaining a sense of calm while keeping everything on track becomes top priority. The Crisis Response Portal helps you get quick and accurate information out to your people in one centralized place, all built on the ServiceNow platform.

On this webinar, you’ll learn how the Crisis Response Portal helps you centralize communications and move quickly to manage and mitigate areas of risk during a crisis. Presented by CDW ServiceNow Solutions Chief Architect, Steven Horvath.

Register Today »

May
13
Wed
Webinar: How to Manage Heightened Customer Service Expectations in Our New World
May 13 @ 10:00 am – 11:00 am

How to Manage Heightened Customer Service Expectations in Our New World

Live Webinar: Wednesday, May 13 @ 10:00am CT

CDW and ServiceNow have teamed to provide government, hospitals and essential businesses with pro-bono services and applications to help face our current challenges. We are now looking forward to helping businesses thrive amidst emerging economic realities where customer service is evolving into a major profitability factor.

On this webinar, you’ll learn about how to embody a “customer-centric” culture, save money, drive productivity and exceed customer expectations using the ServiceNow Customer workflow.

Register Today »

Jun
17
Wed
Webinar: How to Manage Heightened Customer Expectations in Our New World
Jun 17 @ 10:00 am – 11:00 am
How to Manage Heightened Customer Expectations in Our New World

Live Webinar: Wednesday, June 17 @ 10:00—11:00 am CT

CDW and ServiceNow have teamed to provide all organizations and businesses with pro bono services and applications to help face our current challenges. We are now looking forward to helping businesses thrive amidst emerging economic realities where customer service is evolving into a major profitability factor.

On this webinar, you’ll learn about how to embody a “customer-centric” culture, save money, drive productivity and exceed customer expectations using the ServiceNow Customer workflow.

Register Today »