Aptris is now CDW ServiceNow Solutions.

Join Us On the Journey!

See Current Openings

Aptris's Comparably Awards

We love working here! Check out our Comparably page for reviews and awards.

If you’re motivated, hard-working and results-oriented, then a career at Aptris could be the next best move for you.

We seek employees who strive for professional development and are willing to take the necessary steps to continuously grow. In return, we offer rewarding careers with competitive pay, a complete benefits package, and opportunities for advancement.

What do employees think about working here?

During our annual company meeting, Converge, we asked employees to tell us what brought them here and why they stay.

“I’m incredibly humbled to be in a position to lead such a great group of people, and I am so excited about what we are doing and how we are impacting each other and our customers. Thanks for letting me be here.”

Tim Ancona, Vice President, ServiceNow Solutions

Here’s what you can you expect at Aptris…

DEVELOPERS

  • Learn new areas of the platform/generous training opportunities
  • Work on a variety of projects and customer environments
  • Sharing of best practices
  • Commitment to quality that gives a “job well done” feeling every time
  • Supportive community of fellow developers

SOLUTION ARCHITECTS

  • Get to be part of designing and creating solutions for our customers
  • Work on a variety of projects and customer environments
  • Work within a team of other like-minded professionals
  • Learn new areas of the ServiceNow platform
  • Generous training opportunities

PROJECT MANAGEMENT

  • Team collaboration with lots of support
  • Demand & Resource Manager help to resource projects
  • Post-project reviews to evaluate how we did so that we can continue to improve
  • Build long term relationships with customers

TECHNICAL CONSULTANTS

  • Work directly with your own client base to help them leverage the platform as much as possible
  • Work on a variety of projects, areas of the platform, and customer environments.
  • Generous training opportunities
  • Sharing of best practices within a close-knit, family-like team
  • Provide best-in-class solutions to top industry clients

SALES

  • Support of our Marketing and Business Development teams
  • Good commission & competitive comp programs
  • Lots of in-market events with Marketing support
  • “Best Culture” and “Best Outlook” awards from Comparably
  • 9+ (out of 10) Customer Satisfaction rating

What does a typical work day at Aptris look like?

Daily Life at Aptris

Benefits

For more information on benefits, please click here to visit the CDW Jobs page.

Aptris is an E-Verify employer.

Aptris is an E-Verify employer.

Current Openings

Account Executive - ServiceNow Solutions

The ServiceNow Solutions Account Executive within the CDW ServiceNow Solutions group works with CDW Field Sellers and is responsible for leveraging their Industry, best-practice and ServiceNow experience to close ServiceNow Professional Services opportunities, as well as working with current ServiceNow customers to grow their use of the platform by making recommendations that lead to additional services and products or licensing.

Key Areas of Responsibility

Sales

  • Partner with CDW Sellers to assist with lead qualification, prospect calling, and targeted campaigns that require direct phone call contact and/or email.
  • Initiate contact with customers and/or prospects that have been generated by the CDW Selling Team and identify new ServiceNow opportunities.
  • Work with customers and prospects to develop an understanding of their needs and translate those needs into solution requirements for the ServiceNow platform that produce successful outcomes
  • Serve as a subject matter expert to close new ServiceNow opportunities by formulating value propositions that resonate with prospective customers
  • Conduct onsite or online presentations that showcase services and products of the company to customers and key accounts
  • Coordinate pre-sales resources for applicable meetings with prospective customers
  • Work with management and engineers to develop proposals, quotes, and respond to request for proposal (RFP), requests for information (RFI), and rough order of magnitude (ROM) documents.
  • Effectively communicate features and benefits of solutions and manage customer/prospect expectations.
  • Determine best response for different opportunity types, including leveraging third-party partners to deliver expected customer outcomes
  • Manage the complexity of IT Service Management proposals, contracts, and services agreements.
  • Partner with CDW Sellers to attract new prospects and users to live events to hear value propositions and review the CDW ServiceNow Solutions service offerings
  • Maintain in-depth product knowledge of the services offered by the CDW ServiceNow Solutions group.
  • Work with CDW Sellers to assist with negotiation as needed

Sales Reporting

  • Perform sales procedures through activities and opportunities in ServiceNow and consistently align with defined policies and procedures.
  • Provide accurate weekly forecasting and activity report
  • Attend weekly sales meetings and ensure sales opportunities are compliant with company policy
  • Document internal processes and procedures related to duties and responsibilities.
  • Follow company expense procedures.
  • Enter all work as activities and documents into ServiceNow.

Professional Development

  • Develop in-depth knowledge of the ServiceNow software solution and how it relates to customer’s needs.
  • Develop skills to properly propose additional products and services to help prospects and customer companies achieve their key priorities.
  • Participate in company sponsored job related activities and training to further develop your sales skills

Qualifications

Minimum Qualifications

  • Must have minimum 2-years of industry experience with the ServiceNow Platform or similar products and/or best-practice IT processes
  • Must be able to communicate effectively (written and oral) and in a constructive manner with prospective customers, industry contacts, partners, management, peers and coworkers.
  • Strong presentation and consulting skills
  • Demonstrated negotiation skills through the understanding of each party’s interests and positions and the development of alternative options for mutual gain
  • Provide a high level of customer service through prompt delivery on commitments and resolution of customer issues.

Preferred Qualifications

  • Proven experience with consultative selling including qualification of potential customers, uncovering client business needs, and creatively solving problems
  • Ability to build rapport, establish trust, and proactively collaborate with prospects and customers
  • Ability to lead and manage to ensure attainment of critical results and sales goals
  • Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines
  • Demonstrated ability to simplify complex matters for a wide range of audiences\
  • Strong business acumen, understanding of multiple business models of IT services
  • Applicant should demonstrate solid attention to detail and a penchant for accuracy
  • Ability to identify and creatively resolve client, project and people issues

Job Category: Outside Sales
Job Type: Full-Time
Travel Percentage: 50%

Advisory Services Consultant

As a member of our Advisory Services organization, the Advisory Services Consultant will design and lead consultative interactions with customers, ensuring that solutions are infused with industry best practices while at the same time leveraging inherent ServiceNow capabilities. Advisory Services Consultants leverage their diverse IT and Management Consulting background and strong knowledge of industry IT trends and practices to establish a “trusted advisor” relationship with customers, partners and peers within CDW. Travel is only required when supporting customer activities or onsite training.

Key Responsibilities

  • Work closely with a customer to understand their requirements/issues/concerns, and to map Aptris, a CDW Company, and our solutions to address those needs
  • Understand business objectives, projects and problem statements of our prospects and customer
  • Lead business process definition, re-engineering, and process improvement workshops during the Examine Phase of customer engagements
  • Develop required documentation such as workshop agendas, workshop presentations, process design documents, use cases, workshop agenda, roles/responsibilities documents, etc.
  • Identify areas of process improvement (efficiency and effectiveness) and recommend solutions that detail pros, cons and risks
  • Align and represent industry practices and recommend solutions to meet business objectives.
  • Define and document the impact the ServiceNow solution will have on an organization’s ability to operate and transform their business.
  • Recommend metrics and KPIs to quantify the impact of the solution and drive continual service improvement
  • Deliver a road map to accelerate the adoption and maturity of Enterprise Service
  • Management and IT Business Management
  • Create and present proposals including the ServiceNow product and services
  • Communicate the value of a Center of Excellence for the ServiceNow platform and how to manage platform demand from idea to implementation
  • Provide thought leadership and collaborate with internal Aptris, a CDW Company, business units
  • Identify, lead and contribute to the creation of best practices, white papers, workshops, etc.
  • Contribute to the continual improvement of Delivery and Advisory Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements ▪ Ensure all time is recorded accurately and keep calendar up-to-date with scheduled activities
  • Other duties and responsibilities as assigned

Qualifications

  • ServiceNow pre-sales accreditation in IT Service Management and at least two other all product lines
  • 10+ years of experience in service management, service delivery, or related field such as IT Project Management, Human Resources, Security Operations, and Customer Service Management
  • Enterprise consulting experience, including implementation experience with one or more common enterprise software solutions filling positions of increasing responsibility and management of program teams
  • Proven ability to communicate with all levels of the organization including executive, leadership, mid-level management, and technical levels
  • Experience in leading and managing business transformation for mid- to large-sized organization with demonstrated leadership driving an organizational transformation in a matrixed organization
  • Understanding and real-world application of a holistic view of maturity including: People, Process, and Product/Technology
  • Proven ability to analyze, design, and optimize business processes via technology and integration
  • Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
  • Experience and demonstrated ability to promote and lead positive change in the organization
  • Strong presentation skills. Able to effectively present and defend point of view to a variety of audiences
  • Ability to communicate abstract concepts clearly to executive level management
  • Strong organization and facilitation skills to drive the execution of customer programs and organization strategies
  • Experience designing and implementing client facing solutions leveraging involving enterprise software
  • Is self-motivated/self-directed – capable of multi-tasking and accepting change both in tasks and schedule
  • Ability to handle and overcome objections in both a pre-sales and engagement delivery context
  • Intrinsically curious and passionate about researching current and emerging trends in IT and specific industries
  • Commitment to customer satisfaction and supports our brand promise and guarantee to always “make it right”
  • ITIL 2011 Foundation Certification required. ITIL Practitioner or Service Manager Certification preferred. Experience with other frameworks such as IT4IT, DevOps an advantage.
  • Ability to travel 50% of the time
  • Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles.

Job Category: Solution Architect
Job Type: Full-Time
Travel Percentage: 50%

Developer, ServiceNow

As a member of our Delivery Services organization, the ServiceNow Developer implements solutions leveraging the ServiceNow platform that are simple, intuitive, easy to use, and allows customers to extend and customize the functionality to meet their specific business needs.

The Developer will work in a team setting on various projects and take the customer’s requirements/stories and build them on the ServiceNow platform. They have an understanding of the various ServiceNow Products (ITSM, ITBM, ITOM, HR, SecOps, CSM, GRC, etc.), may have deep strengths in one or several of these, and understands how the ITIL framework can be leveraged to create best practices for the customer.

Key Responsibilities

  • Develop across the full stack of Web technologies – Java, JavaScript, Angular.js, React, HTML and CSS
  • Work in a Scrum-based, Agile development process that is light on documentation and meetings and heavy on coding
  • Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team
  • Configure the Application UI and workflows
  • Develop required integration components (SSO, LDAP, etc.) with multiple HR systems
  • Attend and participate in Scrum meetings
  • Assist with user acceptance testing
  • Ensure Project Lead receives timely updates on assigned tasks to facilitate frequent and proactive customer communication
  • Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements
  • Ensure all time is recorded accurately and keep calendar up-to-date with scheduled activities
  • Other duties and responsibilities as assigned

Qualifications

  • 1+ years working on the ServiceNow platform
  • ServiceNow pre-sales accreditation in all product lines
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM)
  • Proven experience in one additional product line outside of ITSM
  • Knowledge of ITIL
  • Experience with Web Technologies (XML, HTML, JavaScript, Angular JS, Web Services, etc.) and working in a SaaS environment
  • Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other such technologies
  • Experience implementing systems using the Agile/Scrum methodology
  • Active listening skills, respecting others’ point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational)
  • Demonstrated interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
  • Proven team player and team builder
  • Ownership, accountability, and attention to detail in all work efforts
  • Maturity, professionalism, and good judgment; ability to excel with minimum supervision
  • Commitment to customer satisfaction and supports our brand promise and guarantee to always “make it right”
  • Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles

Job Category: Solution Architect
Job Type: Full-Time
Travel Percentage: 50%

ServiceNow Solution Architect

As a member of our Delivery Services organization, the Solution Architect position is a technical role responsible for providing guidance and consulting on client facing solutions leveraging the ServiceNow platform. The Solution Architect contributes to the structuring and implementation of solutions and takes overall ownership for the quality of the technical requirements delivered to the customer on the ServiceNow platform.

Key Responsibilities

  • Assist the pre-sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems
  • Serve as primary technical point-of-contact for projects and as the face of the development team to the customer
  • Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices
  • Understand customer requirements, translate to solutions, and communicate to clients
  • Write/estimate Stories, monitor Developer’s work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated
  • Responsible for Sprint demos and delivery of additional development artifacts, documentation, and knowledge transfer activities if purchased by the client
  • Work collaboratively with Engagement Manager to monitor for scope creep and resolve critical path technical issues and challenges
  • Help mentor Developers and Technical Consultants in relation to technical design standards and implementation of best practices
  • Maintain proficient knowledge of the ServiceNow platform and products via webinars, case study, training, and all other resources available
  • Perform research into technology partner or other vendor solutions in context of client requirements for integration
  • Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements
  • Provide mentorship and guidance to other members of the team

Qualifications

  • Proven consulting experience as a key technical resource leading the development and delivery of ITSM solutions in client environments
  • 5+ years working on the ServiceNow platform
  • ServiceNow pre-sales accreditation in all product lines
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM)
  • ServiceNow Certified application Developer (CAD) preferred
  • Knowledge of ITIL, minimum Foundation level, ideally higher.
  • Additional experience in one of the following product lines: CSM, HR, ITBM, ITOM, Performance Analytics, SecOps, or Software Asset Mgmt.
  • Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
  • Experience with scripting in the ServiceNow platform using: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
  • Experience implementing systems using the Agile/Scrum methodology
  • Active listening skills, respecting others’ point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational)
  • Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing assistance in solving business processes and/or technical problems and relay that in English and not just IT jargon
  • Demonstrated interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
  • Proven team player and team builder
  • Ownership, accountability, and attention to detail in all work efforts
  • Maturity, professionalism, and judgment; ability to excel with minimum supervision
  • Commitment to customer satisfaction and supports our brand promise and guarantee to always “make it right”
  • Ability to travel 25% of the time
  • Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles.

Job Category: Delivery Engineering
Job Type: Full-Time
Travel Percentage: 25%

Technical Architect — ServiceNow Solutions

CDW’s vision is to be the best national provider of Advanced Technology Solutions. We’ll achieve this reputation by continuing to delight our customers and being the employer of choice for Advanced Technology Solutions.

Technical Architects at CDW are smart, hard-working technology consultants who enjoy teaming with other best and brightest technology consultants on highly visible, technically challenging projects and offerings. We are looking for high-caliber, well-rounded professionals who are passionate about emerging technology, projects, and technology consulting.

Technical Architects are technology thought leaders at CDW. Technical Architects apply the necessary technical breadth and depth to develop successful CDW services offerings and raise the overall technical capabilities of CDW’s consultants.

Finally, Technical Architects are also CDW’s services innovation leaders. They leverage their business acumen skills around portfolio management. They develop and implement initiatives to maximize our services teams’ performance for their assigned portfolio. They analyze our services capabilities, financial performance, competitiveness, and industry trends within the marketplace.

Challenges for this new TA role will include addressing our significant opportunities enabling our national teams, coordinating technical services plans across the services units and the solution architect teams, and supporting new technologies. This role will additionally address managed solutions and have access to the capabilities of our configuration centers and partner network to leverage in our complete network lifecycle service solutions. This is an exciting opportunity for significant growth of CDW’s service capabilities.

The ServiceNow Technical Architect will support product sales and technical delivery as an expert in at least two of the following product domains:

  • Customer Service Management (CSM)
  • Global Risk and Compliance (GRC)
  • Human Resources (HR)
  • IT Asset Management (ITAM)
  • IT Business Management (ITBM)
  • IT Operations Management (ITOM)
  • IT Service Management (ITSM)
  • Platform
  • Security Operations (SecOps)

They will help create and facilitate programs that enable other Solution Consultants to demonstrate the value of the products they support on the ServiceNow platform. Additionally, they will work collaboratively with the Service Delivery managers to build enablement material and train Delivery on process and technical best practices.

Key Areas of Responsibility

RESPONSIBILITY FOR DELIGHTING CUSTOMERS – The CDW Engagement Methodology and the CDW Operations Framework define the standards to deliver projects and managed services that will delight our customers. Here are the roles that Technical Architects play in the Methodology and Framework:

  • Product Definition – Collaborate with Product/Service Development Managers and solution sales teams to identify and validate new Advanced Technology service solution opportunities, build standard operating procedures for solution implementation and support, help to validate economic viability of solutions and to help to build customer value propositions.
  • Sales – Provide deep and broad technical support to Solutions Specialists, review system designs and participate in bid assurance, as required by customers.
  • Planning – Participate in kickoff meetings, build solution implementation roadmaps, collaborate with Project Manager and Managing Consultant or Senior Engineer to ensure successful execution of project plans, as required by customers.
  • Design – Evaluate technical designs for customer systems, review test plans, build proof of concepts and participate in design reviews to ensure alignment with customer’s business requirements.
  • Closure – Participate in post-project debrief sessions, archive intellectual property and transfer knowledge to Engineers and Managed Services and Practice teams.
  • Operations – Take practice business plans and create technical roadmaps and strategies for implementation and operations, drive updates to CDW’s Operations Framework and establish cross-technology designs and plans. Creation of tools is also part of the role.

RESPONSIBILITY FOR BUILDING EMPLOYER OF CHOICE REPUTATION – Technical Architects are charged with accelerating the technical development of Engineers. Here are the practices that Technical Architects apply to grow the best and brightest technical professionals.

  • Coaching and Development – Collaborate with Product Managers, Professional Services Managers and Managing Consultants to build staff and training plans for new effective implementation of Advanced Technology Solutions, provide troubleshooting support for CDW Engineers and on-the-job mentoring for to – be Technical Architects, as required by Engineers.
  • Knowledge Sharing and Training – Work with Product Managers, Professional Services Managers, Managing Consultants and
    Training Managers to develop training curriculum for new Advanced Technology solutions. Deliver or facilitate technical training to Engineers, contribute, lead or own internal online discussion groups and virtual team meetings.
    Technology Labs – Lead the build-out of engineering labs. This includes driving procurement strategies, vendor early-field trials (EFT’s), and lab documentation and administration.
  • Intellectual Property Development – Build standard operating procedures for solution implementation and support, author technical white papers, construct tools and processes to reduce the cost of delivering projects, create a standard Engineer toolkit, build virtual labs for internal, hands-on training, implement and deliver customer training and present at vendor partner conferences.

ACCOUNTABILITY – Technical Architects are ultimately accountable for:

  • Working with product management to manage profitable, lifecycle storage solution offerings.
  • Selling work on projects, through other Engineers and Solutions Specialists.
  • Developing and implementing intellectual property, for the benefit of other Engineers.
  • Significant involvement in and leadership of managed/hosted/shared network designs and plans.
  • Product Management and Development Labs – Architecture, budgeting, procurement and implementation with the goal of maintaining product currency within the PM and Development labs.

Qualifications

Education and/or Experience Qualifications

  • Bachelor’s Degree in Business, Computer Science, a related technical degree or equivalent
  • Seven to ten years of large – scale, enterprise – class planning, design, implementation and support experience
  • Five years of consulting experience

Required Qualifications

  • In-depth knowledge of the product domains they want to own responsibility for
  • Certified System Administrator (CSA) certified
  • Certified Implementation Specialist – IT Service Management (CIS-ITSM)
  • Additional CIS certifications for the domains they want to own responsibility for
  • Must possess excellent communications skills both orally and written with the ability to effectively interact with
    Stakeholders and various cross functional teams as well as customers
  • Proven ability to proactively collaborate and build relationships, take initiative, and creatively problem solve
  • History of successfully coordinating complex projects with multiple facets and stakeholders
  • Applicant should demonstrate solid attention to detail and a penchant for accuracy
  • Excellent analytical skills. Demonstrated ability to understand data finding to draw conclusions and develop actionable recommendations
  • Demonstrated accountability for delivery against business goals and objectives
  • Ability and willingness to travel up to 25% or as needed to other CDW locations, meetings and client sites
  • Ability to interact with inside and outside IT services infrastructure
  • Self-starter with excellent organizational, administrative and interpersonal skills
  • Ability to follow through with tasks, projects, troubleshooting with minimal supervision
  • Outstanding oral, written, technical and business communication skills
  • Ability to multi-task and work in fast paced environment
  • Ability to understand, remember, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to multi-task, organize and prioritize.
  • Ability to apply common sense in performing job. Ability to understand and follow basic instructions and guidelines.
    Ability to travel as needed.

Preferred Qualifications

  • Authorized Trainer for ServiceNow on the product domains they want to own responsibility for
  • ITIL Foundations Certification
  • Familiarity with the Partner Success Center on the ServiceNow Partner Portal
  • Pre-sales solution consulting, sales engineering or professional services experience in the HR industry.
  • Proven pre-sales skills, including the ability to customize solutions, facilitate product demonstrations and effectively communicate ServiceNow value proposition and key differentiators to prospects.
  • Experience speaking with both business and technical customers at all levels
  • Proficiency with the ServiceNow Platform or exhibits technical expertise in Saas/cloud applications with the ability to learn new technology.
  • Experience working collaboratively with product management, product marketing and product development
  • Experience selling into Federal government is a plus

Job Category: Engineering
Job Type: Full-Time
Travel Percentage: 25%

Technical Consultant, ServiceNow

As a member of our Support Services organization, the Technical Consultant will provide subject matter and technical expertise to support customer’s implementations of products developed on the ServiceNow platform. This is a hands-on role capable of leading technical implementations to ensure customers are successfully implemented and value-established.

Key Responsibilities

  • Manage multiple clients after initial project implementation
  • Creation and delivery of solutions for customers addressing requirements in consideration of process design, ServiceNow technical best practice and standards
  • Collaborate and contribute on the creation, deployment and maintenance of technical best practice and standards
  • Ensure technical deliverables to customers are complete, consistent, high quality, on time, and deliver valued outcomes
  • Contribute to the continual improvement of Delivery and Support Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements
  • Achieve additional Certified Implementation Specialist (CIS) certifications within the various product lines
  • Ensure all time is recorded accurately and keep calendar up-to-date with scheduled activities
  • Other duties and responsibilities as assigned

Qualifications

  • Proven consulting experience as a key technical resource leading the development and delivery of ITSM solutions in client environments
  • 1.5+ years working on the ServiceNow platform
  • ServiceNow pre-sales accreditation in all product lines
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM)
  • Knowledge of ITIL, minimum Foundation level, ideally higher
  • Experience with Web Technologies (XML, HTML, JavaScript, Angular JS, Web Services, etc.) and working in a SaaS environment
  • Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other such technologies
  • Experience implementing systems using the Agile/Scrum methodology
  • Active listening skills, respecting others’ point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational)
  • Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing assistance in solving business processes and/or technical problems and relay that in English and not just IT jargon
  • Demonstrated interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
  • Proven team player and team builder
  • Ownership, accountability, and attention to detail in all work efforts
  • Maturity, professionalism, and good judgment; ability to excel with minimum supervision
  • Commitment to customer satisfaction and supports our brand promise and guarantee to always “make it right”
  • Ability to travel 10% of the time
  • Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles

Job Category: Delivery Engineering
Job Type: Full-Time
Travel Percentage: 50%

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