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Aptris Best Company Culture 2018

Aptris named one of the best places to work in the U.S.!

Click here to read the full press release »

If you’re motivated, hard-working and results-oriented, then a career at Aptris could be the next best move for you.

We seek employees who strive for professional development and are willing to take the necessary steps to continuously grow. In return, we offer rewarding careers with competitive pay, a complete benefits package, and opportunities for advancement.

Here’s what we think about working here!

Benefits of Working at Aptris

Medical, Vision & Dental
Choose from 3 Health Plan Designs • Company-sponsored life insurance for employees • Supplemental insurance plans also available

Office Life
Comfortable Work Spaces • Cutting-Edge Technology • Fun, Health & Charity Committee • Community Involvement • Team Events • Free Snacks

Flexible Time Off Policy, plus a minimum of 6 Paid Holidays.

401(k) Plan with company matching. Baby Bonus Program.

Training & Development Opportunities. Paid Volunteer Time.

Aptris is an E-Verify employer.

Current Openings

ServiceNow Associate Developer

Role Description:

Unique culture! Work from anywhere! Competitive pay and benefits!

As a member of our Delivery Services organization, the ServiceNow Associate Developer implements solutions leveraging the ServiceNow platform that are simple, intuitive, easy to use, and allows customers to extend and customize the functionality to meet their specific business needs.

The ServiceNow Associate Developer will work in a team setting on various projects and take the customer’s requirements/stories and build them on the ServiceNow platform. They have an understanding of the various ServiceNow Products (ITSM, ITBM, ITOM, HR, SecOps, CSM, GRC, etc.), may have deep strengths in one or several of these, and understands how the ITIL framework can be leveraged to create best practices for the customer.

This position can be located in our home office in Rockford, IL. Travel is only required when supporting customer activities or onsite training.

Duties & Responsibilities:

  • Apply focus and energy to becoming skilled in designated areas of the ServiceNow platform through training, self-study, and practical application
  • Seek to learn and ask questions of other Aptris Developers and Consultants
  • Develop across the full stack of Web technologies – Java, JavaScript, Angular.js, React, HTML and CSS
  • Work in a Scrum-based, Agile development process that is light on documentation and meetings and heavy on coding
  • Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team
  • Configure the Application UI and workflows
  • Attend and participate in Scrum meetings
  • Assist with user acceptance testing
  • Ensure Project Lead receives timely updates on assigned tasks to facilitate frequent and proactive customer communication
  • Maintain the Aptris image at all times

Aptris is an Equal Opportunity Employer.

ServiceNow Senior Developer

Role Description:

Unique culture! Work from anywhere! Competitive pay and benefits!

As a member of our Delivery Services organization, the ServiceNow Senior Developer implements solutions leveraging the ServiceNow platform that are simple, intuitive, easy to use, and allows customers to extend and customize the functionality to meet their specific business needs.

The ServiceNow Senior Developer will work in a team setting on various projects and take the customer’s requirements/stories and build them on the ServiceNow platform. They have an understanding of the various ServiceNow Products (ITSM, ITBM, ITOM, HR, SecOps, CSM, GRC, etc.), may have deep strengths in one or several of these, and understands how the ITIL framework can be leveraged to create best practices for the customer.

This position can be located in our home office in Rockford, IL or can be home-based. Travel is only required when supporting customer activities or onsite training.

Duties & Responsibilities:

  • Develop across the full stack of Web technologies – Java, JavaScript, Angular.js, React, HTML and CSS
  • Work in a Scrum-based, Agile development process that is light on documentation and meetings and heavy on coding
  • Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team
  • Configure the Application UI and workflows
  • Develop required integration components (SSO, LDAP, etc.) with multiple HR systems
  • Attend, participate, and occasionally lead Scrum meetings
  • May be required to demo builds to customers
  • Assist with user acceptance testing
  • Ensure Project Lead receives timely updates on assigned tasks to facilitate frequent and proactive customer communication
  • Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of Customer needs and requirements
  • Provide mentorship and guidance to other members of the team
  • Maintain the Aptris image at all times

Qualifications:

  • 3+ years working on the ServiceNow platform
  • ServiceNow Pre-Sales Accreditation in all product lines
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM)
  • Proven experience in two additional product lines outside of ITSM
  • Service Certified Application Developer (CAD) preferred
  • Knowledge of ITIL; Foundation-level preferred
  • Experience with web technologies (XML, HTML, JavaScript, Angular JS, Web Services, etc.) and working in a SaaS environment
  • Experience with technical components such as LDAP, VPN, SSL, SAML/SSO and other such technologies
  • Experience implementing systems using the Agile/Scrum methodology
  • Active listening skills, respecting others’ point of view, and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational)
  • Demonstrated interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
  • Proven team player and team builder
  • Strong ownership, accountability, and attention to detail in all work efforts
  • Maturity, professionalism, and good judgment; ability to excel with minimum supervision
  • Commitment to customer satisfaction and supports our brand promise and guarantee to always “make it right”
  • Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles

Aptris is an Equal Opportunity Employer.

ServiceNow Solution Architect

Role Description:

Unique culture! Work from anywhere! Competitive pay and benefits!

Within the Delivery Services team, the ServiceNow Solution Architect works in a team setting on various projects and takes overall ownership for the quality of the technical requirements delivered to the customer on the ServiceNow platform. They have an understanding of the various ServiceNow Suites (ITSM, ITBM, ITOM, HR, SecOps, CSM, GRC, etc.), may have deep strengths in one or several of these, and understands how the ITIL framework can be leveraged to create best practices for the customer.

The ServiceNow Solution Architect interfaces with the customer to help define requirements and provide guidance on the best ways of building and administering the ServiceNow platform.

Additionally, as new releases/technologies emerge on the ServiceNow platform, the ServiceNow Solution Architect takes advantage of training opportunities to become skilled in these changes and uses them to advance Aptris and its customers.

Finally, this position can be located in our home office in Rockford, IL or can be home-based for individuals not located near our office. Travel is only required when supporting customer activities or onsite training.

Duties & Responsibilities:

  • Primary technical point of contact for projects and attends all project meetings
  • Takes notes during Discovery sessions (if not facilitating)
  • Monitors customer requests for scope creep and alerts Engagement Manager if concerns arise
  • Writes and estimates Stories
  • Reviews Stories with Customer
  • Assists Engagement Manager in skills set(s) needed for Story assignment
  • Performs a portion of development on Stories that cannot be delegated
  • Monitors Developer’s work, provides coaching/support as needed, and ensures the development is done correctly
  • Responsibility for technical quality of development and reviews development efforts
  • Provides knowledge transfer to customer team
  • Writes configuration documentation
  • Performs training

Qualifications:

  • Associates or Bachelor’s degree in a relevant discipline (such as Computer Science, Engineering, Technology, etc.) or equivalent experience
  • 4+ years experience with ServiceNow platform including the service portal, workflows, business rules, UI pages, UI actions, UI policies, ACLs, catalog items
  • ITSM/ITIL implementation experience
  • Experience developing custom applications within the ServiceNow platform
  • JavaScript, Angular JS, HTML, and Jelly Scripting experience
  • Web services experience: SOAP, REST, XML/RPC, etc.
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist (CIS)

Preferred:

  • ServiceNow Certified Application Developer (CAD)
  • ITIL Foundations certification
  • Experience with Customer Service Mgmt, Human Resources, Project/Portfolio Mgmt, Performance Analytics, and Security Operations a plus
  • System/Process Automation (Orchestration)
  • Experience implementing systems using the Agile/Scrum methodology
  • 3+ years of relevant experience

Aptris is an Equal Opportunity Employer.

ServiceNow Senior Solution Architect

Role Description:

Unique culture! Work from anywhere! Competitive pay and benefits!

As a member of our Delivery Services organization, the Senior Solution Architect position is a technical role responsible for providing guidance and consulting on client facing solutions leveraging the ServiceNow platform. The Solution Architect contributes to the structuring and implementation of solutions and takes overall ownership for the quality of the technical requirements delivered to the customer on the ServiceNow platform.

This position can be located in our home office in Rockford, IL or can be home-based. Travel is only required when supporting customer activities or onsite training.

Duties & Responsibilities:

  • Assist the Pre-Sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems
  • Serve as primary technical point-of-contact for projects and as the face of the development team to the customer
  • Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices
  • Understand customer requirements, translate to solutions, and communicate to clients
  • Write/estimate Stories, monitor Developer’s work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated
  • Responsible for Sprint demos and delivery of additional development artifacts, documentation, and knowledge transfer activities if purchased by the client
  • Work collaboratively with Engagement Manager to monitor for scope creep and resolve critical path technical issues and challenges
  • Help mentor Developers, Technical Consultants, and other Solution Architects in relation to technical design standards and implementation of best practices
  • Maintain expert knowledge of the ServiceNow platform and products
  • Perform research into technology partner or other vendor solutions in context of client requirements for integration
  • Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements
  • Provide mentorship and guidance to other members of the team
  • Maintain the Aptris image at all times

Qualifications:

  • Proven consulting experience as a key technical resource leading the development and delivery of ITSM solutions in client environments
  • 8+ years working on the ServiceNow platform
  • ServiceNow Pre-Sales Accreditations in all product lines
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • Expert level proficiency in at least four product lines including current CIS certification in at least three of the four
  • Knowledge of ITIL, minimum Foundation level, ideally higher.
  • Proven experience with key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
  • Experience with scripting in the ServiceNow platform using JavaScript: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
  • Experience implementing systems using the Agile/Scrum methodology
  • Active listening skills, respecting others’ point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational)
  • Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership in solving business processes and/or technical problems and relay that in English and not just IT jargon
  • Demonstrated interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
  • Proven team player and team builder
  • Strong ownership, accountability, and attention to detail in all work efforts
  • Superior maturity, professionalism, and judgment; ability to excel with minimum supervision
  • Commitment to customer satisfaction and supports our brand promise and guarantee to always “make it right”
  • Ability to travel 25% of the time
  • Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles.

Aptris is an Equal Opportunity Employer.

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