World-Class Service Management Solutions
Years of Experience
1 Focus: Service Management
By leveraging industry best practices and leading technologies, Aptris is raising the bar for world-class Service Management solutions. Our team is driven to achieve top results for your Service Management initiatives.
The Aptris Difference…
More than a technology installation—we focus on your processes & strengths.
We know that technology is not the objective or solution to your problem: it is merely an approach to solve it. We analyze your processes, challenges and goals to ensure that we maximize existing strengths and successes—not conflict with them. Only then do we integrate the technology frameworks to assure continuous business improvement and higher ROI.
End-to-end strategic solutions. No shortcuts. Ever.
We begin with in-depth analysis of your operations. We then meticulously manage every detail of your implementation and follow up with clear, thorough training of your team. This is what has earned us some of the industry’s highest satisfaction metrics. And it is how we ensure that every penny of your investment is maximized to improve your usability, efficiency and financial results.
Our expert team is your team, from start to finish.
At Aptris, you’re never passed off to sub-contracted staff who may not understand your business and your goals. You are guaranteed hands-on senior management attention and a robust team of internal talent that puts years of experience and deep technology and business knowledge at your disposal.
Our Purpose is to equip our employees with the intellectual, emotional, spiritual and financial resources to positively impact their families and communities.
Our Core Values are summarized in the acronym PATH:
We hold these to be the key guiding principles that should govern our behavior at the personal, interpersonal and corporate level.
- PERSONABLE: Friendly, Humble, Having a Sense of Humor, Optimistic
- ADAPTIVE: Flexible, Open to Change, Unafraid to Make Mistakes
- THOUGHTFUL: Compassionate, Respectful, Generous, Inclusive
- HONEST: Candor, Integrity, Doing the Right Thing
Our “Excellence Guarantee”
1. Outstanding Responsiveness
Progress on your project will not be held up by us. We believe in prompt and thorough communications at every stage of the project from every Aptris employee involved.
2. Ease of Doing Business
You will not have to jump through “corporate policy” hoops or overly-complicated contractual red tape to get your requests satisfied.
3. Excellence in Delivery Execution
If at any point you feel like our work does not meet that standard, we will make it right, AT OUR EXPENSE.