Working with Hospitals and Healthcare ITSM for More than 17 Years.

You’re facing a constantly changing IT landscape and increasingly demanding support environments. We understand that. Our track record in Healthcare ITSM, with hospitals and other healthcare organizations, has given us the perspective required to help you.


Aptris’ Private Data Compliance app, built exclusively for ServiceNow, is taking data redaction to an entirely new level, giving you more control over who sees what than ever before.

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You Play a Unique Role in Healthcare:

  It supports diverse customer sets. Employees, physician practices and clinical staff, with very different roles and needs.

  Healthcare typically sees a higher occurrence of shared technology and equipment, with a greater need for controls and inventory management.

  Consolidation of efforts as providers seek to leverage combined resources, reduce costs, and increase offerings.
  The drive to restructure partner relationships and outsource certain functions—or conversely, bringing more in-house to lower costs and increase control.

  Increased compliance issues and the need for “Health-specific IT.”
White Paper: Managing Healthcare IT With ServiceNow and Aptris.
Aptris | ServiceNow Healthcare Whitepaper
Many healthcare providers have started to turn to third-party IT service management providers like Aptris to overcome the modern challenges of medical technology deployments. Download this whitepaper for information on how ServiceNow can help you manage your healthcare IT needs.

It’s About Leverage.

Leveraging Aptris’ deep experience working with some of the most prestigious and largest healthcare providers in the country, Aptris can build a comprehensive Information Technology Service Management (ITSM) program for hospitals and other healthcare organizations that will make meeting client needs easier and less risky.

Aptris’ ITSM programs are extremely comprehensive and can include:

  Service Desk
  Project Management
  IT Governance Risk & Compliance
  Asset Management
  Service Catalog
  Change Management

Want to Speak With a Healthcare IT Expert?

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More Healthcare Resources from Aptris

A Look Inside Modern Healthcare IT Service Management

The healthcare sector has been at the cutting edge of technological innovation and deployments in the past few years, while organizations in this industry have remained steely in the face of increased complexity and challenges that have been symptoms of rapidly evolving IT frameworks.

How EMRs are impacting healthcare IT asset management

In the past two decades, the United States government has aggressively tackled healthcare reform through legislation such as the Health Information Portability and Accountability Act of 1996 and the more recent Health Information Technology for Economic and Clinical Health Act of 2009.