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Service Management Industry Insights & News

Empowering HR with Modernized ITSM

In the coming years, human resources departments will likely become even more technology-driven than ever before, especially as their tasks diversify and challenges in the talent attraction and retention arenas begin to hit peak levels.

Where ITSM and Disaster Recovery Meet

Businesses in virtually every industry have been increasingly called out for lackluster disaster recovery strategies, which has been illustrated and evidenced constantly by the vast volume of organizations that have closed their doors following a major adverse weather event.

Why All the Fuss Over PaaS?

Software-as-a-Service has been the most popular component of cloud computing since the market first began to gain notoriety, and all signs point to this segment holding on to the largest share for years to come.