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Service Management Industry Insights & News
The Ponemon Institute’s 2015 Cost of Data Breach Study highlighted just how costly data breaches can be in the health care sector.
One of the biggest potential pitfalls health care mergers face is unexpected IT issues, which can lead to higher-than-projected costs.
Cultural differences can have a major, negative impact if not addressed in the appropriate fashion. To that end, third-party assistance from a trusted expert in the field may prove essential.
Health organizations need to conduct thorough due diligence to assess and unify diverse IT systems and ensure effective IT service delivery.
Cyberattacks directed toward health care providers are becoming more common.
Patients demand health care that balances convenience with information security.
Leaders should see mergers as not just challenges, but also opportunities.
The IT service management arena has expanded dramatically in the past few years, driven by organizations’ increased reliance upon technologies ranging from mobile applications to networks and beyond.
In the past few years, IT manufacturers and innovators have focused on the creation of intuitive, affordable and highly usable solutions that almost entirely appear as out-of-the-box ready to business leaders, and many have succeeded in accomplishing these feats.
Organizations that make the most of the information they have – as well as the data available to them through a variety of channels – will generally enjoy the most prolific performances from the operational standpoint.