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Service Management Industry Insights From Aptris
The proliferation of cloud computing and other advanced technologies is making IT service automation projects a reality for many enterprises that have traditionally struggled with efficiently launching advanced solutions that meet both internal and external demands.
The presence of cloud computing in enterprises has forever changed the IT service delivery process, as individuals are now able to receive and access resources from virtually anywhere at any time on any device.
While the overall cloud computing landscape is forecast to pick up momentum in the coming years, Platform as a Service (PaaS) offerings in particular will make a noticeable contribution to the evolving enterprise.
The IT service delivery process is experiencing significant changes in today’s enterprise, as the proliferation of cloud computing and mobile devices continues to influence how employees carry out mission-critical tasks.