On June 6, 2018, we moderated a panel discussion for an Argyle CX Virtual Event titled Delivering Proactive Customer Service. The panelists included: Frank Borovsky, Vice President, Customer Experience and IT, Club Car Zach Hamilton, Director, Customer Centric Initiatives & Experience, Aaron’s Erin McMillan, AVP – Customer Operations, Cox Automotive …

Deliver an Efficient and Immediate Response to a Breach Aptris’ John Manna and ServiceNow’s Senior Director of Security and Risk Practice, Bryce Schroeder discuss how: Evil ransomware and phishing attacks harm my company. ServiceNow SIR helps you respond to incidents ServiceNow Vulnerability can help remediate and prevent further infiltration. To look proactively at …

Eros Canabrava presented a recap of what the Aptris team learned at ServiceNow’s Knowledge17. During this session, Eros shared what’s new in ServiceNow for: IT Service Management Customer Service Management Security Operations Human Resouces Service Management IT Operations Management

As part of Aptris’ AccelerateNow Program, Eros Canabrava presented a deep dive into the ServiceNow HR Service Management Module. During this session, we cover how Aptris can help you use ServiceNow HRSM to: Automate HR’s core services. Deliver superior customer service to your employees. Modernize delivery of HR services for the …

Improve productivity and business performance by moving beyond static reporting and towards true Business Intelligence. Performance Analytics, from ServiceNow, provides the tools for critical analysis to help ensure that performance objectives are met. Utilizing the single-system-of-record approach within the ServiceNow platform, it provides predictive views and actionable insights, allowing you …

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