Aug
17
Thu
ServiceNow Jakarta Test Drive and Happy Hour @ Smokehouse Brewery
Aug 17 @ 4:30 pm – 6:30 pm

Join Aptris and ServiceNow for Happy Hour and an insider look at the new Jakarta release.

Enjoy drinks and hors d’oeuvres on us while you hear from a ServiceNow Solutions Consultant on some of the bold enhancements of Jakarta, including:

  • Bringing machine learning with the ServiceNow Intelligent Automation Engine
  • Speed work with up to 30% faster form and list loads on the NowPlatform
  • Make IT vendor audits painless with Software Asset Management
  • Prevent future issues with predictive alerts, anomaly detection, and root cause analysis with IT Operations Management
  • Give employees freedom to access cloud resources and the IT Power to stay in control with Cloud Management
  • Ensure security analysts are never alone in the war against cyber threats with Trust Security Circles
  • Shut the door on third-party security risks with Vendor Risk Management
  • Provide customers a personalized experience with a community of experts and peers with Customer Service Management
  • Give employees the onboarding experience they deserve with HR Service Delivery
Oct
11
Wed
South Florida ServiceNow User Group @ Broward Health North
Oct 11 @ 10:00 am – 4:00 pm

Connect with peers and meet ServiceNow experts!
Come join ServiceNow, Aptris and Centrify for the next South Florida User Group where you can:

Hear from ServiceNow customers as they share unique topics from a customer point of view
Spend quality time networking with your peers in the industry
Learn the latest updates from ServiceNow experts
Find out how you can get more from your investment in ServiceNow solutions

Agenda:

12:00-12:45 Registration & Lunch

12:45-01:00 Welcome/Introductions

1:00-1:45 UAR, implementation of onboarding, Shawn Murphy,
Broward Health

1:45-2:30 Transformation, Transparency, and
Accountability: A Case Study on Changing the Way We Deliver IT Services, Edie
Vidal & Ana Agostini, Memorial Health

2:30-3:10 Security Operations Case Study from Centrify & Aptris

3:10-3:45 Software Asset Management

3:45-4:00 Closing

Oct
19
Thu
Houston, TX – Building a Service Catalog for Higher Ed Institutions @ ServiceNow
Oct 19 @ 8:00 am – 12:00 pm

Register Today »

The IT Service Catalog is the front door of your IT organization. Higher education presents its own laundry list of challenges, and Aptris can help you solve them!

Join Aptris and ServiceNow for this breakfast seminar where we will discuss:

  • Understanding the value of a well-managed Service Catalog
  • How to use the Service Catalog to address common challenges and concerns specific to Higher Ed IT departments
  • Best practices in developing a Service Catalog for Higher Ed
  • What some of the country’s top Higher Ed IT departments are doing with their own Service Catalog implementations
Tampa, FL – Stop a Breach Before it Occurs @ Topgolf Tampa
Oct 19 @ 3:00 pm – 6:00 pm

Register Today »

 

Join Aptris, ServiceNow, and Centrify for a Round at Topgolf!

At this exclusive event, you’ll learn how to stop a breach before it occurs. You’ll learn from experts in IT Security, Identity Management, and Incident Response, as they teach you how to ensure your organization doesn’t become the next victim of a breach.

Join us for this live event where we will share:

  • How to align security and IT
  • How to prioritize and resolve threats based on impact
  • Bring Incident data into a structured engine using intelligent workflows
  • How to integrate Centrify ‘s Privileged Identity Management into ServiceNow
  • Best practices for security operations
  • Case studies from real world customers

You will walk away with an understanding of how Aptris, Centrify and ServiceNow can help your IT, Security, Governance Risk and Compliance (GRC) teams come together to protect your company.

Oct
20
Fri
Boca Raton, FL – Building a Service Catalog for Higher Ed Institutions @ Florida Atlantic University - Boca Raton Campus
Oct 20 @ 8:00 am – 12:00 pm

Register Today »

 
The IT Service Catalog is the front door of your IT organization. Higher Education presents its own laundry list of challenges, and Aptris can help you solve them!

Join Aptris and ServiceNow for this breakfast seminar where we will discuss:

  • Understanding the value of a well-managed Service Catalog
  • How to use the Service Catalog to address common challenges and concerns specific to Higher Ed IT departments
  • Best practices in developing a Service Catalog for Higher Ed
  • What some of the country’s top Higher Ed IT departments are doing with their own Service Catalog implementations
Oct
26
Thu
Chicago, IL – NowForum @ McCormick Place
Oct 26 all-day

NowForum is a free, one‑day event where you can learn directly from the experts driving the future of digital transformation. You’ll hear inspiring keynotes and customer case studies, network with your peers, and discover innovative new ways to succeed at lightspeed.

Nov
14
Tue
The Journey to Limitless IT @ Gillette Stadium
Nov 14 @ 9:00 am – 4:00 pm

Experience Limitless IT Boston

At the Experience Limitless IT Summit, we will unveil the ServiceNow Intelligent Automation Engine that can help companies prevent outages before they happen, automatically categorize and route incidents, predict future performance and benchmark performance against IT peers.

By applying machine learning techniques and advanced predictive analytics on the Now Platform you can now leverage intelligent automation to help power your IT transformation.

Join us and discover how to:

  • Consolidate fragmented ITSM tools into a modern, single cloud solution
  • Radically simplify service delivery through end-to-end process automation
  • Drive new levels of collaboration and crowdsourcing to simplify IT operations models
  • Create a “consumer-like” user experience that your employees expect and your business demands
  • Leverage real-time analytics to resolve issues faster and enable data-driven decision making
  • Prepare for the next wave of disruption in IT ushered by Big Data and Machine Learning
  • Learn how everyone in your organization can build business apps at lightspeed
  • Diversity is more than just a buzzword—it’s a critical component of business success
  • Meet & Greet happy hour with Scott Zolak, Patriots Alumn and team radio announcer!
Nov
15
Wed
Chicago, IL – Interactive ITSM Workshop @ CDW Offices
Nov 15 @ 12:00 pm – 5:00 pm

Register Today »

Enterprise Service Management Workshop
Lauded by Gartner and Forrester Research as one of the best change management tools that align and increase trust within stakeholder groups involved in behavior, process and technology change programs. The workshop is used globally by executive teams within the Fortune 1000 organizations and government departments.

The interactive nature of the workshop provides a path for the participants to experience the effort of maturing an enterprise delivery system underpinned by process and supported by the appropriate technology. The approach focuses specifically on the processes and tools required to support a business need. The experience relates directly to ITSM, ERP, HR, FIN, CRM and branch support systems.

In-Room Dynamics
Participants are given roles in a sub-optimal business unit in which they have to respond to real everyday challenges and transform processes and underlying technology that meet the needs of the business. The event is fun, engaging, competitive and deeply insightful for a real world view of service management.

Nov
16
Thu
Rosemont, IL – ITSM Workshop @ Cisco Rosemont Office
Nov 16 @ 12:00 pm – 5:00 pm

Register Today »

 
Enterprise Service Management Workshop
Lauded by Gartner and Forrester Research as one of the best change management tools that align and increase trust within stakeholder groups involved in behavior, process and technology change programs. The workshop is used globally by executive teams within the Fortune 1000 organizations and government departments.

The interactive nature of the workshop provides a path for the participants to experience the effort of maturing an enterprise delivery system underpinned by process and supported by the appropriate technology. The approach focuses specifically on the processes and tools required to support a business need. The experience relates directly to ITSM, ERP, HR, FIN, CRM and branch support systems.

In-Room Dynamics
Participants are given roles in a sub-optimal business unit in which they have to respond to real everyday challenges and transform processes and underlying technology that meet the needs of the business. The event is fun, engaging, competitive and deeply insightful for a real world view of service management.

Dec
7
Thu
Waukesha, WI – One-Day ITIL Executive Overview @ CDW Office
Dec 7 @ 8:30 am – 5:00 pm

Register Today »

Our ITIL training courses are taught by expert instructors, bringing real-world experience you can use immediately.

  • Date: December 7, 2017
    Time: 8:30am–5:00pm (breakfast/lunch included)
    Cost: Complimentary*
    Location: CDW Offices / N19 W23993 Ridgeview Pkwy, Waukesha, WI 53188

What You’ll Learn:

  • Key concepts of ITIL
  • Practical guidance for applying ITIL to everyday IT situations
  • How to align with business, control costs, and improve IT service quality
  • Important principles for improving IT operations
  • Strategies to balance IT resources
  • Understanding how ITIL can facilitate Business-IT alignment
  • The role of technology and how to maximize its value
  • Upon completing this course, you will have a firm understanding of the objectives around the most important processes of ITIL’s five core publications: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.

Questions? Call us directly at (815) 847-3700.